Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
Excellente communication, achat sécurisé et livraison rapide. Je recommande absolument 5*
I felt secure in making a purchase with Chrono24 based on their reviews and policies. Purchase went off without a hitch. I received a watch less than 24 hours after purcahse that exceeded my expectations.
Chrono24 is brilliant. I was able to search and find a watch in Germany, pay for it into Escrow and have it sent to Australia in total security. A brilliant service from Chrono24 and the seller.
Purchased was smoothly carried out by Chrono and the seller. Both helped in making a successful purchase
Great service, protection and communication, makes this a service I will use again.
Though I appreciate the Plattform as an excellent search field for watches, I am disappointed about the non-existence of any help/support in a Situation where this would have been definitely called for., Be patient‘ messages are of no help at all, if these are not being followed up Timely by concrete messages that address the issue at hand. This creates the impression as if no real support is actually available. Till today I have not received a single message on this case and I have therefore decided to conclude the matter without any support by the Chrono24-Team.
Very smooth purchasing and returning experience throughout
Colis intact, mais gros problème avec la douane 81€ de frais supplémentaires en plus des 36€ de frais de port, c'est inadmissible!
C'était marqué nul part dans l'annonce!
Click in if you are looking for a vintage or
A special watch model hard to find.
A nice and 100 % serious experience.
Alles bestens! Die Abwicklung ist hervorragend. Die Treuhand-Zahlungsabwicklung schafft Vertrauen.
Excellent and efficient. Kept up to date with shipping details
Ordered the Friday morning, received the Monday in perfect condition
Safe platform to buy premium watches on. They have the largest available and variety of watches due to the world wide network of traders
Servizio ottimo. Comunicazione chiara e tempestiva. Consegna rapidissima come da previsione.
Clean smooth no issues and watch is fun. Much better than expected
This was the first time that I used Chrono24 and so far the experience has been very pleasant. It was easy to use the website and I was glad to find the watch that had been looking for. Everything appeared to be as represented on the website. The dealer package the watch very nicely and it arrived in very nice shape. As with everything, especially a watch, it's hard to tell the internal workings, but from the outside and exterior appearance, all looks as I had hoped and expected.
You are doing a very good job! Thank you so much! I really enjoy buying watches from your website.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.