From the business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
Sve proslo u redu, jako sam zadovoljan. Odlican prodavatelj.
I found this apps when finding a gift, 1st time I used and I will not look anywhere else to find any watches. This is a very reliable apps and the dealer I bought was superb excellent.
Shocking service and I did not get what was written.
Very good experience. Hassle free. Certified seller and protection to buyer.
Seller need to be more responsible in my case seller ignore me email after he receive the money he should focused of me and answer my emails immediately and keep me updated every day because I'm worried about my money this lase seller ignores me for 2 to 3 days and then answer my emails leave me worried this no nice chrono 24 should do some thing about it and also when seller receives the money chrono 24 should be notified and i m the buyer should immediately put on the buyer protection program not chrono 24 sending me email if i want to be on the program after 2 days and also seller should put the right Mobil number not a phony number this seller can not be reach buy phone because the number is not working, thing
Please be more productive buy put some presser on the seller who don't respond to email i one case seller who i want to ask about price ignores me he is from London if he is so choosy he should put a note says that i only answer and sell watches only to this country's i sent a message before for you guys but no answer
Any haw this just suggestions for you guys to be more successful i bout thru you guys 5 watches and I'm very happy
Thank you
Site is easy to use, very happy with purchases. FAQs are not very helpful, and a better explanation of what happens after ordering would be nice, especially with international orders.
Great watch. Really fast shipping. Came a lot sooner than I thought it would. Watch also looks better in person
I bought and sold watches here with no problems. This site is a reference for me to look up watches and their average market prices.
It was very easy to understand the way it's work, every step is explain, i call the hot line also, very helpfull.
From start to finish of my luxury watch ourchase Chrono24 is there to assist and provide informations and being helpful!
First time I have purchased through Chrono24. Very pleasant buying experience. Great being able to get delivery before payment is released to the seller.
Chrono24 website is easy to use and every detail is clear with additional help available at the click of a button. Happy to continue to use this platform to buy my next watch.
Two things that I didn't like were —
1. The escrow money was very quickly transferred to the seller before I had a chance to examine the item. I would have liked there to be 24-48 hour period of grace to allow for detailed examination of the watch before releasing the funds.
2. I would have preferred the option to make the purchase in other currency type. It seems illogical to pay the German seller in USD, I would have preferred to pay in EURO.
Great communication with seller and fast shipping from Switzerland to US, with sight hiccup at customs, but that happens sometimes, but more importantly I didn't incur any additional custom fees.
Very pleased and will likely use this site for future purchases.
Everything as promised thank you Booth thumbs up top
Quick delivery, good price, easy to communicate with the store
Easy and serious site. Trusted payment is really a great thing.
Everything was perfect. I am very satisfied from everything
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Maayan,
Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.
At Chrono24, we have a 14-day return policy for Trusted Checkout transactions. If you are unhappy with your purchase within that 14 day period of receiving the watch in delivery, you are welcome to reach out to us to request a return for any reason necessary.
According to your transaction, it appears that you changed your mind about your return and accepted a partial refund. If you are still unhappy with your purchase, please feel free to reach out to us and we can try to come to a resolution.
Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team