From the business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
I searched for the item I'm interested in and found it. The order went smooth, and the delivery was fast
I was able to get a great watch cheaper than I expected with few hassles. Some "dealers" turned out to not have the watch after advertising it, but Chrono24 made it relatively easy to find and ignore those. The buyer protection plan was reassuring even though I didn't actually need it. All around, this was a great shopping experience.
I've never purchased a watch online, nor have I ever purchased anything from overseas. I'm not a watch collector and I was only looking for a simple replacement for a watch I'd purchased many years ago. Other than jumping through all of the hoops, including signing up and getting asked to complete reviews (like this one), I was kept informed of the progress of the shipping. Further, the watch was delivered to me well packaged and in excellent condition.
I would use them again.
Third purchase through Chrono24. So far very good.
Chrono24 is an eBay for watches (and an eBay that doesn't suck). All sellers are vetted and the watches are reviewed for authenticity prior to sale. Most of the watch dealers sell here and on eBay, although the listings through Chrono24 appear to be cheaper. I would go through Chrono24 either way to take advantage of their customer service and watch-centric service. Customer service on eBay tends to lag a bit behind other sites.
I have purchased multiple watches through Chrono24 and it has always been a positive experience. With good transactions you barely even know C24 is there. With bad transactions, they have always had my back and were the solution to my problems. Purchase with confidence.
Compre un reloj de alta gama y todo llegó tal como lo descrito.
Loved the process with Chrono24. Great experience.
So far I think it's great but have not had a dispute so that would be the true test. Internationally recognized with a great selection to choose from.
Upon calling their service center with questions, they provided solutions that accurately addressed my concerns. They were courteous and professional. Great customer relations.
I feel all the time confident with this experience, because Crown24 is well done platform. The watch that I recieved was impecable
Great site to purchase luxury watches. Will do business with the app again
The experience with Chrono24 was very good, I had the attention and service requested and will search for a new deal for sure.
Thank you
I think my recent experience with Chrono 24 was one of the best I can remember in a long time. My watch got held up in Italy. I was able to speak to a rep easily and they ran me through all the what-if's in a reassuring way, and also assisted in communicating with the seller. At no point did I feel exposed. The watch arrived and was perfect and as advertised. I would absolutely buy another watch through Chrono 24 - probably only through Chrono 24 if i'm going second-hand and obscure like this one.
The watch came exactly as advertised. The seller had great reviews, but the Chrono24 escrow program gave extra peace of mind.
Given big ticket items, highly careful about using a new site but I had 2 great experiences with Chrono24 in a short amount of time. Would recommend sticking to professional dealers as opposed to private sellers but otherwise just a great experience.
Thanks to Sean and the Chrono24 staff in New York for assisting me with my concerns. I am thrilled and excited to be able to buy vintage watches from around the world with confidence and authenticity. Hope you really enjoyed the Insomnia Cookies as my token of appreciation. Many thanks again!
Have purchased two Rolex watches on Chrono24 and both have been fantastic experiences. Two different vendors, but both provided great service and extremely prompt delivery. Chrono24's escrow payment service really put me at ease in going forward with these high dollar transactions. Will definitely be coming back for my future watch purchases.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members