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Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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Extremely pleased with the trust worthy integrity of the company/s. The pictures and descriptions were spot on accurate and I will definitely be buying from here again.
When purchasing Rolex of considerable value Chrono24 escrow service that keeps the transactions accountable to each party.
I am a buyer and a collector ( 80 cars, 30 motorcycles, 40 watches, 300 mint cars), I decide to star piquet watches and in one week I bought 3 thru your company total value 40 thousands dollars and like another 3, but…
The Positive
Very friendly use, love the purchase escrow ( incredible), good explanation and great dynamics and fotos, the message is great too.
The Negative
1-You bother with too many emails, we are busy people reduce them at list 50% please.
2-It is OK YOU Make your money but dont wash your hands in the most important part, SHIPPING! MUST BE YOUR RESPONSABILITY!
3-YOU have the most important piece "the buyers " and they will buy stuff of 10 thousand to 1 Millon dollars with out minimum advice of how much will cost customs duty's …? That is insane, YOU must hire one of the 100 worldwide brokers to take care that and give us a piece of mind when buy abroad.
4- the most exiting and interesting part is buy from non dealers sellers, please involve more to let the buyer feel more confortable with them.
Hope you appreciate my first comments
Great sellers on this website with very trusted dealers and checkout process
Not much else to say. The website functioned well and connected me with a reputable buyer
Chrono24 was a valuable resource for me as a buyer. I was able to access ample information in order to pinpoint my purchase. The dealer that I chose to buy from was excellent so the value in working with Chrono24 was further substantiated. I would not hesitate to utilize Chrono24 again in the future.
I am a experienced shopper and as such I can tell immediately if my journey is going to be a positive one, I was very comfortable from beginning to end and for that I am eternally grateful, thank you!
Fantastic experience. Highly professional, smooth and courteous. Love the watch and look forward to the next purchase.
I've recently gotten back into the game (obsessing over watches) and purchased a few exclusively with Chrono24. I particularly appreciate the transaction process. The layout of the site is superb, close up detail pics are the norm, and the ease and security of buying has been stellar. Furthermore, they answer the phone should you need to reach them. I've had to call a few times to confirm wire information and each time I was promptly connected. Top notch outfit, couldn't be more pleased!
I looked at several websites selling watches but Chrono24 stood out above the rest. The user experience is second to none and the selection is everything you want and then some. This is your one stop shop for luxury watches!
Chrono24 is the best place on the internet to buy a watch. They have the largest and best selection and they make the whole process very easy. My watch transaction was seamless and easy and look forward to my next one.
My experience, with two purchases on Chrono 24, a new Omega Railmaster and an Omega Seamaster 300 M Electric Blue, has been a completely stress free experience. When I phoned with concerns or questions the agents I spoke with were exceedingly helpful and professional. Therefore, I highly recommend Chrono 24 to anyone seriously considering a luxury watch purchase.
Don't know why I was charged an international transaction fee by my bank. Buying on this site should avoid that if you all invest in your infrastructure.
Very easy to deal with. Quick response. Quick delivery.
I like the escrow purchase. C24 makes the purchase seamless and safe. Unfortunately not all sellers participate which limits their appeal to me.
We saw the watch that we liked. The process of purchase - especially the communication, escrowed payment and tracking was seamless. I am going to be buying again.
Easy to purchase. The search features are great. A wide variety of watches.
Apps great. Not buggy, no ads, good personal feed, etc.
Give web dev team and whoever reads these reviews a $$$$ raise. They deserve it
I bought a Tag Heuer from one of their dealers on Chrono24. It turned out to be a fake. When I traded it in the new dealer found this out. I've written several emails with documentation etc but they are basically ignoring the complaint, saying this dealer is no longer with them and now does not trade. Apparently it's up to me to sort it out. I've lost £850 and what makes it worse is they have been happy to take several thousand off me in other watch purchases.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.