Overview
Chrono24 has a rating of 4.7 stars from 2,946 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
I have lost £366 because of them! Seller has tried to have me and they won't give me a refund for something never had as i can't prove it! They ignore me every time i contact them
Very professional web site, easy to find what your looking for, follow up is very good, and web site is easy to navigate. No question, one of the best places to buy a used or new watch.
I found this apps when finding a gift, 1st time I used and I will not look anywhere else to find any watches. This is a very reliable apps and the dealer I bought was superb excellent.
New to the world of online pre-owned expensive watch purchasing - just that sentence should be terrifying. But I have had the best experience with Chrono24.
There was a particular watch that I was after. I purchased one from a certified dealer on Chrono24. I recieved it, and it was beautiful, but was not exactly what I was after.
I returned the watch with no issue at all.
I then found the exact one I was looking for and purchsed it. Better than even the pictures, and I am extatic. I am extremely impressed with Chrono24 and wuold recomend it to anyone.
Was able to find the watch I wanted, save some money, and have no fear of being scammed through Chrono 24's escrow service. The whole process was quick and painless. Thank you.
It is my first experience in the luxury watch sites and spending that much money online is always stressful but with chrono 24 the experience was absolutely great.
Everything ok, the only part that's not right it's the fact that you cannot order more than one piece at a time on the same order and from the same seller.
Great experience having Chrono24 facilitate the transaction. I had the feeling things were being managed securely during the process and I was updated appropriately.
This is my fourth buying experience with Chrono24, each one has gone well. I feel confident and safe with this platform. Overall excellent experience.
Best alternative to the overpriced watch boutiques. I especially like the escrow payment method and the guaranteed authenticity of the watches. Why pay more?
Fine. Everything worked efficiently and the supplier's delivery was excellent. As the supplier was unknown to me, I was grateful for your escrow process.
Excellent overall transaction. I could not be happier from start to finish. Do not hesitate to use this dealer. Thank for a memorable transaction. I will be back someday!
Love the service. Smooth. Will see you again sometime.
Thanks.
Okay for a first off experience! Chron24 has a good method of operating but for me I would like a office in the U. K. I could contact by phone with questions.
I got a new Breitling and saved over 20%. It was everything they said it was. Fast shipping and great communication. I will defiantly recommend this site.
Chrono24 offers the best prices for watches by far and the process of buying is so easy and secured. I would highly recommend Chrono24 over any other platform by far.
Having a third party to guarantee the authenticity of the product and to provide a layer of security made purchasing an expensive watch online a little less frightening. Thank you!
I know nothing about watches. When I wanted to purchase a luxury watch as a gift, a friend recommended Chrono24 and I'm so glad they did. The seller was amazing and the app was so easy to use!
Buying a watch is a very emotional experience for a watch collector. Short being physically present to try on the watch, the staff and purchase experience was pleasant.
This is only the second time I have purchased a high end watch online. The first time, from another site 7 years ago, was okay. It was a used piece which they had refurbished and came with an actual certificate of authenticity. Crystal was a little off, had to ship back and they fixed it no problem. I sent the watch in to the manufacturer several years later for service and they performed it with no problem, sigh of relief, really authentic. I wanted a new watch, tried them first. Not possible to get anything with an original manufacturers warranty. I did not want a repeat of the previous experience. Enter Chrono24. New watch, well below msrp, original box and papers. Fast service. Followed up on purchase. The only problem was the 14 day window I had to get the watch authenticated. Tudor AD's understandably wanted nothing to do with it. I had to find a jeweler who dealt this brand in the used market and plead with them to look at it. This was the only snag in an otherwise excellent transaction. In the future, Chrono24 should consider having a list of dealers near the purchaser who would agree to authenticate pieces. Thank you for an overall very pleasant experience.
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- Karlsruhe, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members