On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everything has gone as expected while using chrono24
It's great that buyer payments are held in an escrow account and only released to the seller when the buyer receives their purchase and confirms their satisfaction. I've bought more than one item on Chrono24 and found most sellers to be responsible. I will use Chrono24 again, without hesitation.
Good website with professionals sellers!
Very fast feed-back and very good quality of the proposed products
Bonjour, montre conforme à la description, livraison rapide. Rien à ajouter.
Everything ok, the only part that's not right it's the fact that you cannot order more than one piece at a time on the same order and from the same seller.
The web is fabulous and the customer service is great!
The watch was as exspected, Seller shipped really fast and followed up.
Highly recommended, would buy again. Thank you
My watch came quickly, just a couple days after ordering. It was perfectly packaged and was exactly as described.
I was a bit skeptical about buying a Rolex watch online, however, after learning from a number of people that Chrono24 is one of the top watch selling websites in the World, and how they can be trusted, I decided to give it a try. I must say that it was very easy to navigate, search and find a watch I was looking for. It was also easy to communicate with the seller to ask specific questions, and best of all, to receive very prompt replies, within minutes. I also appreciated the quality of information available on the watches I was considering, and ultimately purchased. I was especially confident in using their website, especially with the levels of protections they have to protect me and my credit card information, as well as the seller. I would also add that there standards of doing business with reputable businesses must be high. The seller was very good and his communications also gave me a high level of confidence and comfort in knowing I was dealing with a reputable person. I highly recommend anyone considering the purchase of a new luxury watch, to consider using the Chrono24 site to search inventory, ask questions of sellers and when making your purchase and in expecting a very fast delivery! I would return to Chrono24 to buy watches in the future and, again, recommend others to consider them. A good first customer experience. Thank you Chrono24!
It is my first experience in the luxury watch sites and spending that much money online is always stressful but with chrono 24 the experience was absolutely great.
Painless way to possibly spend a lot of money. You make it to easy!
Good site, found a great seller there with unbeatable price, had some delay with a shipment but considering the pandemic going on, I'm happy I got it at all.
Livraison très rapide Je suis particulièrement satisfait de mon achat Merci
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.