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Chrono24Reviews 2,974

4.3

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From the business

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


chrono24.com
Founded in 2003
Karlsruhe, CA
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Chrono24 Reviews Summary

Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.

This summary is generated by AI, based on text from customer reviews

service
114
value
106
shipping
102
quality
103

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Best watches shop ever.
May 5, 2020

The best place to find good reseller and amazing watches.

Date of experience: May 5, 2020
Oregon
2 reviews
0 helpful votes
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Rolex Batman
May 5, 2020

Excellent from start to finish. Really pleased and would use it again.

Date of experience: May 5, 2020
New York
1 review
0 helpful votes
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Seller didn't respond
May 7, 2020

Frustrating experience, as the seller of an item I requested to buy took over a week to get back to me. When they responded, they said the watch sold in store the same day I put my offer in (which was the amount they were asking for). It would have been nice to get a much quicker response.

Date of experience: May 5, 2020
Christopher M. — Chrono24 Rep
over a year old

Hello Paul,

Thank you for your feedback. We are sorry to hear about the experience that you had with the seller on Chrono24. We always encourage our sellers to remove listings from the site, if the watch is no longer available. This helps prevent any confusion on the buyer's part on whether the watch is available for sale or not. Please feel free to contact us directly with your transaction ID number via email at Support@Chrono24.com or by phone at 646-887-3560 in regards to your issue with the availability of the watch. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.

Kind Regards,
Your Chrono24 Team

Hawaii
2 reviews
0 helpful votes
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Excellent service/
May 4, 2020

A highly recommended vendor--fine service and communication.

Date of experience: May 4, 2020
Italy
1 review
0 helpful votes
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Completely incorrect seller
June 12, 2020

Very very bad.
The watch arrived without a brilliant on the bracelet and the bracelet was without adjustment screws.
The seller only told lies.
He never sent the courier to solve the clock problem.
Very very bad... never again...

Date of experience: May 4, 2020
Denmark
1 review
0 helpful votes
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As expected
May 3, 2020

Everything worked flawlessly. As expected. Except for this review tving that demands me to write in a specificeret format.

Date of experience: May 3, 2020
Qatar
1 review
0 helpful votes
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Tiffany watch purchase
May 3, 2020

It was very quick and very pleasant experience. I will use this site again.

Date of experience: May 3, 2020
Poland
1 review
0 helpful votes
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Helpfull partner
May 3, 2020

I've bought three watches from two suppliers in 2020. Every purchase was quick and safe. Chrono24 is credible partner you can trust.

Date of experience: May 3, 2020
Italy
1 review
0 helpful votes
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GOOD EXP
May 2, 2020

Very good
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Date of experience: May 2, 2020
Germany
1 review
0 helpful votes
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Perfect.
May 2, 2020

I was very satisfied. The watch I bought is beautiful and as described. The shop posted it very quickly and it was delivered three days after I purchased it. I am very happy.

Date of experience: May 2, 2020
Germany
1 review
0 helpful votes
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Uncomplicated and functional
May 2, 2020

The transaction was successful, and the platform is easy to use... Everything is safe!

Date of experience: May 2, 2020
California
1 review
0 helpful votes
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My experience
May 2, 2020

Smooth as silk. Everything went as planned. No hiccups at all. Have made two purchases thru Chrono24. Plan on making more as my finances allow.

Date of experience: May 2, 2020
NL
1 review
0 helpful votes
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Great service
May 2, 2020

Clear and safe buying process. Would definitely recommend.

Date of experience: May 2, 2020
Portugal
1 review
0 helpful votes
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Chrono24 delivers.
May 2, 2020

First buy through chrono24 went as expected, flawless. Fast, secure, it only depends on the buyer to know how to use the vast array of utilities the website has to offer. Inline the fact I was notified of every step of the buying process, with documentation readily available to back it up. Perfect.

Date of experience: May 2, 2020
Germany
1 review
0 helpful votes
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Satisfied
May 1, 2020

Everything worked fantastic! Quick and easy. The delivery was very fast.

Date of experience: May 1, 2020
Switzerland
1 review
0 helpful votes
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Excellent service
May 1, 2020

Excellent services for high value transactions. The support of the staff when calling is very good as well.

Date of experience: May 1, 2020
Italy
1 review
0 helpful votes
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Good experience
May 1, 2020

Very good and smooth experience overall. Transaction was fast, every step was monitored.

Would be nice to have faster refund even after you pay with card.
Best

Date of experience: May 1, 2020
Belgium
1 review
0 helpful votes
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Bracelets
May 1, 2020

Everythink was as expected if not better. Delivery came few days earlier then anticipated, Very Satisfied!

Date of experience: May 1, 2020
Belgium
1 review
0 helpful votes
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Iwc
May 1, 2020

Very satisfied about this seller!
Got photos of all the details. Very fast shipping.
I recommend

Date of experience: May 1, 2020
France
1 review
0 helpful votes
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Efficient
May 1, 2020

Efficient, efficient, efficient, efficient, efficient...

Date of experience: May 1, 2020