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Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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The best place to find good reseller and amazing watches.
Excellent from start to finish. Really pleased and would use it again.
Frustrating experience, as the seller of an item I requested to buy took over a week to get back to me. When they responded, they said the watch sold in store the same day I put my offer in (which was the amount they were asking for). It would have been nice to get a much quicker response.
A highly recommended vendor--fine service and communication.
Very very bad.
The watch arrived without a brilliant on the bracelet and the bracelet was without adjustment screws.
The seller only told lies.
He never sent the courier to solve the clock problem.
Very very bad... never again...
Everything worked flawlessly. As expected. Except for this review tving that demands me to write in a specificeret format.
It was very quick and very pleasant experience. I will use this site again.
I've bought three watches from two suppliers in 2020. Every purchase was quick and safe. Chrono24 is credible partner you can trust.
Very good
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I was very satisfied. The watch I bought is beautiful and as described. The shop posted it very quickly and it was delivered three days after I purchased it. I am very happy.
The transaction was successful, and the platform is easy to use... Everything is safe!
Smooth as silk. Everything went as planned. No hiccups at all. Have made two purchases thru Chrono24. Plan on making more as my finances allow.
First buy through chrono24 went as expected, flawless. Fast, secure, it only depends on the buyer to know how to use the vast array of utilities the website has to offer. Inline the fact I was notified of every step of the buying process, with documentation readily available to back it up. Perfect.
Excellent services for high value transactions. The support of the staff when calling is very good as well.
Very good and smooth experience overall. Transaction was fast, every step was monitored.
Would be nice to have faster refund even after you pay with card.
Best
Very satisfied about this seller!
Got photos of all the details. Very fast shipping.
I recommend
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Hello Paul,
Thank you for your feedback. We are sorry to hear about the experience that you had with the seller on Chrono24. We always encourage our sellers to remove listings from the site, if the watch is no longer available. This helps prevent any confusion on the buyer's part on whether the watch is available for sale or not. Please feel free to contact us directly with your transaction ID number via email at Support@Chrono24.com or by phone at 646-887-3560 in regards to your issue with the availability of the watch. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind Regards,
Your Chrono24 Team