How would you rate Chrono24?

Thomas B.

Hawaii

2 reviews

0 helpful votes

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Excellent service/

May 4, 2020

A highly recommended vendor--fine service and communication.

Date of experience: May 4, 2020

Javier Q.

Argentina

1 review

0 helpful votes

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Perfect!

August 29, 2020

Easy to operate, reliable platform, everything ok, the shipment was fast and affordable

Date of experience: August 29, 2020

Vasilis D.

Greece

1 review

0 helpful votes

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Seiko Atlas

August 30, 2020

Overall experience was very satisfying, product quality and transaction.

Date of experience: August 30, 2020

Sebastian E.

Mexico

1 review

0 helpful votes

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Great Experience!

September 3, 2023

Did not have any problems, everything was great. Awesome dealer and lovely watch

Date of experience: September 3, 2023

Glenn U.

1 review

1 helpful vote

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Smooth transaction

August 6, 2020

Good very smooth thank you
Watch arrived quickly and I'm happy with it

Date of experience: August 6, 2020

Daniel O.

Germany

1 review

0 helpful votes

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Movement

September 5, 2020

The movement Not set 25 seconds/ dass deviation.not checked!

Date of experience: August 6, 2020

Aaron D.

Georgia

1 review

0 helpful votes

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Great service

November 30, 2022

Awesome experience, easy to use app and process was seamless.

Date of experience: November 30, 2022

Edward J.

Maryland

2 reviews

0 helpful votes

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Does exactly what it's supposed to, and does it well.

July 25, 2020

A smooth and reliable transaction. No difficulty at all.

Date of experience: July 25, 2020

Dmitry S.

Spain

1 review

0 helpful votes

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Too many dealers showing products as available

June 11, 2020

When in reality they need 2 weeks to get the stock.

Date of experience: June 11, 2020

Juan N.

Florida

1 review

0 helpful votes

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Chrono24 100% recommended!

February 23, 2022

Fully Recommended, secure/smooth transaction 10/10

Date of experience: February 23, 2022

Andrew Y.

1 review

0 helpful votes

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Very Happy Customer

November 1, 2020

Gave me the confidence to buy a watch in Germany and then ensured it was delivered.

Date of experience: November 1, 2020

Jon N.

Singapore

1 review

0 helpful votes

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Why I would

June 13, 2020

Easy and professional, well executed experience, found no drawbacks

Date of experience: June 13, 2020

JA F.

Netherlands

1 review

0 helpful votes

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As expected

November 1, 2020

Item as described, fast delivery and good communication

Date of experience: November 1, 2020

Kim O.

Norway

1 review

0 helpful votes

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Prompt service

October 30, 2020

Merchandise was shipped prompt after order, arrived in condition as described. All good!

Date of experience: October 30, 2020

Michelle Y.

North Carolina

1 review

0 helpful votes

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Second purchase

February 24, 2022

Beautiful watch, easy transaction. Will buy from again

Date of experience: February 24, 2022

Fernando F.

Portugal

1 review

0 helpful votes

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Perfect transaction

November 1, 2020

Fast tracked delivery, item exactly as described, great price.

Date of experience: November 1, 2020

Vincenzo Z.

Belgium

1 review

0 helpful votes

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Perfect transaction

November 1, 2020

Transaction fast and very well secured. The watch arrived as expected

Date of experience: November 1, 2020

Daniele T.

Spain

1 review

0 helpful votes

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Very nice rare watch

June 12, 2020

Quick everything and pleased with the result, would use it again definitely

Date of experience: June 12, 2020

yadriel J.

Florida

1 review

0 helpful votes

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Experience

July 25, 2023

This is my second watch I purchased with chrono24 everything went perfect

Date of experience: July 25, 2023

Rodney J.

Texas

1 review

0 helpful votes

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Excellent Authentic Watches!

October 27, 2023

Excellent authentic watches for reasonable prices around the world.

Date of experience: October 26, 2023

Q&A (15)

Question

Hi, do you assist with problems with releases from custom

See more answers (0)

Question

If paying via escrow, if the watch is $10,000 and postage $100, is my total outlay $10,100? Or are there additional or other escrow costs?

Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team

By Support-Team C., over a year old

See another answer (1)

Question

so If post a watch for sale (Rolex> 15,000) I do not get paid until i ship the product and the buyer confirms delivery ? summarize the process for me

Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

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Question

I'm uncomfortable providing my banking information to a company that I'd never heard of until a couple of days ago yet it's required to complete my ad

Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question