Chrono24 has a rating of 4.7 stars from 2,951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 2nd among Marketplace sites.
No problems service. Very helpful staff and overall high quality customer support
Excellent purchase. Very fast delivery in perfect conditions.
Easy transaction, quick delivery. Overall very happy.
Perfect, nothing to say, great seller and good shipping.
Very satisfied because the AP was delivered as represented.
Great organisation. All my questions were answered directly and helpful.
Very satisfied with secure buy of original Rolex Watch.
Fair price and speedy delivery in an unmarked box.
The trusted checkout allows you to buy without worries.
Very well formatted, user friendly, secured, and professional online merchant platform.
Great service, I would absolutely recommend their app and site. Will purchase again.
My first purchase on this site (Chrono24) and everything worked smoothly.
Fast and easy. The best experience! I highly recommend.
Everything was very professional and handled extremely well.
Within years i have purchased several watches via Chrono24 and very satisfied each time. Thanks...
I am very pleased with my purchase through Chrono24
It's always a good feeling knowing that you're not getting ripped off by using this platform.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.