Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
Smooth transaction with Chrono24 - I needed to partial pay using different payment methods. Contacted customer service for instructions. They replied promptly with the details. Partial payment was no problem... super easy transaction. Thank you for your service!
I was initially a bit skeptical about purchasing my first Rolex online, but the experience turned out to be excellent. Communication before the purchase was clear and responsive, which helped build my confidence.
Chrono24 makes Global purchasing safe and easy. Many watches are becoming more and more rare and sourcing globally has become more of a need to find what you are seeking. Chrono24 has a system that makes global sourcing safe and easy for the individual seeking the watch they want. The system will alert you once the watch you are looking for has become available somewhere in their global network, so you do not have to search frequently. Their system does the work for you! I have made several purchases thru Chrono24 and it has been a very good experience!
There are many watch dealers and private sellers on this site. Some pricing are fair, some have good deals. You just have to look for the watch and specs with description to see if that is the watch u want. I have used Chrono24 couple of times already. I like this platform to search for a watch I want.
I used Chrono24 both to broker a purchase and independently verify the authenticity of the watch. Shipping was fast, communications was very clear and frequent at each stage of the process. Overall, very satisfied with my purchase.
Made a few inquiries on other watches and wasn't comfortable with answers so I moved on. The watch came along at a fair price and I finally found the watch I wanted. Had a couple interactions with Chrono24 and they were informative.
Quick and easy. Took about 2 days for confirmation, but after that, got my watch sooner than expected. Very happy with this dealer, the first one not so much. The first guy, I offered $15 dollars less and he never got back to me. 2 days later I found the watch I bought, received it, had it about a week, then the first guy FINALLY got back to me with a counter offer of no firm on price. Btw, the watch I bought cost me $75 less than the offer I made on the first one. And the watch I got was one year newer, and unused brand new as oppose to used. Verry happy.
Bought a watch in Japan. Seller was immediately responsive to a question I had. I bought it and it arrived from half way around the world in Tokyo to my house in the USA in about 2 days iirc. Looking for my next watch on chrono24.
I have made several watch purchases through Chrono24, and each experience has been excellent. The peace of mind that comes with knowing the watch is authenticated is truly invaluable.
I was very nervous at first.
I used to look at the site but never bought anything until i found this watch i could not find in any Rolex store
It went smooth
I have purchased about 8 watches through crono 24 and its always been a pleasure. I don't recall ever having an issue. Thanks again guys.
Been a Chrono24 customer for about 3 years, and have had great experiences with each and every watch I've purchased. Can't go wrong here.
Bought three watches over the past several years and experience very positive. All were exactly as advertised and seamless buying process
It was scary at first not knowing the steps involved with the transaction, but was more comfortable with the format after using it for a few days.
Seller was so helpful when my watch got stuck in customs. The watch is beautiful and exactly as stated! The box was a bit tattered but for 20+ year old box and paperwork its to be expected. Im very happy with my purchase and so was my wife!
First time buyer, great price, excellent experience. The watch is as described and even better. Thank you!
My first experience on C24 and the experience was phenomenal. The marketplace is very easy to use along with the detailed search functions. Also a great place to see where the 'market' views watches currently.
I think the cancelation and return process could be a little better because I had to call so many times and call Affirm to have them reach out to Chrono24 and then ended up paying some interest... the whole process's time could have been reduced by half!
Great way to purchase good quality items. The whole procedure is fast and there is good communication all along the way.
I was a little nervous using Chrono24. The website is easy to navigate and I wasn't really impressed with the market comparison of watch prices. I'm looking forward to using Chrono24 AGAIN in the near future!
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.