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Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Both Chrono24 and their Miami dealer Sonny worked well together to quickly get me the watch I was looking for.
Efficient service and quick delivery. A very smooth efficient service, I was kept in touch through the whole transaction very pleased.
This was my first time buying a watch online, the platform works great and you feel, as a customer, protected all the time. It is nice to have a big good established company on the side of the customer. I would recommend.
Absolutely fabulous watch website if you're looking to buy or sell your watch. Very secured and easy to navigate through whether you're buying or selling.
The seller did not respond to my request.
Shipping time from order received until delivery much to easy going, say too long!
The watch fell off the wrist on the first day because the lock did not close properly
So easy, so fast and security with Chrono24 people helping you!
Very useful for travel and highly recommended that you have it on your devices so that you have a better experience
The purchase was flawless, efficient, fast and was happy with the product. I like using Chrono24.
La verdad, es que tengo alguna duda sobre la autenticidad de la correa comprada.
Mi duda se debe es que he visto otras que en el reverso llevan la marca del reloj, en este caso tendria que ser FORTIS y esta no trae nada.
Se supone que los fortis que he visto llevan correas de 20 mm y esta es de 24mm.
He decido NO DEVOLVER EL PRODUCTO, por el tiempo que me lleva dcha accion y por trabajo ando ocupado y no tengo disponibilidad de horarios para dicha accion y voy a intentar reformarla para dejarla en 20 mm o utilizar en otro reloj como 24mm, pero si es una replica el precio deberia de ser algo mas barata.
Purchase a watch from them based no their buyer protection plan. After waiting months for watch their response was contact seller. That went no where as I was told to contact shipper. I asked for refund and Chrono dragged their feet and were always evasive. When I demanded a yes or no to my refund request I never received a response and never heard from them again.
Great description of watches and clear info on dealers. The whole process was very smooth. I just wish you mentioned your service fee upfront not when I'm reaching for my credit card. Also, I wasn't clear as to sales tax the dealer may charge until the actual checkout (they didn't charge sales tax in my case). Overall, I like it!
I'm glad with beautiful item. It is absolutely different and a very stylish watch.
It was a nice and easy deal with the seller. It also was a fast delivery item.
Thank you very much.
The product took a while to arrive, but considering that the destination was the Canary Islands, that's fine. As I was impatient, I called Chrono customer service and was surprised by the treatment they gave me, since they did not make me wait on the phone and they provided me with an interlocutor who spoke Spanish. The product was exactly what I expected, I really liked it and it was in perfect condition, as well as very well packaged.
I had no problems buying, importing was smooth. FedEx sent me a DocuSign link, I think delivery was delayed by only a single day. Not bad importing a watch through customs. Seller provided all the customs info direct to FedEx.
I would definitely buy from these folks again. There was a 5 business day delay between my payment clearing and shipment, but I looked through these reviews and saw many people with the same comment. So just be aware, no need to freak out.
Smooth, safe and enjoying purchase. Good price as well. The packaging could be done with a little bit more care. But I am satisfied overall.
Okay for a first off experience! Chron24 has a good method of operating but for me I would like a office in the U. K. I could contact by phone with questions.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members