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Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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Real easy to deal with through Chrono 24 it was simple quick and easy to track the watch to the delivery. I purchased several watches on chrono24 and will continue in the future.
Had a great experience purchasing from Chrono24. They helped mediate a small issue and it was handled quickly and with satisfaction from both parties. The dealer I worked with was great and responsive, but it was nice knowing Chrono24 was available to step in if I needed. Highly recommend.
Good communication. And response time. Great deals. Big selection
I would highly recommend Chrono24 to anyone shopping for a luxury watch,
Especially to friends who say they're hesitant to make major purchases online.
This is my third purchase through Chrono24, and each interaction reminds me of how great this organization is to work with. I highly recommend anyone looking to purchase a timepiece to conduct their business on Chrono24.
I have purchased several Rolex watches from official Rolex retail stores in the past when they had inventory. Now, their display cases are empty and no end in sight for Rolex to have watches available for sale. I went to the Internet to find a company that had new and used watches available for an immediate sale. After comparing multiple companies, I selected Chrono24 because of their knowledge and their honesty by being very open in presenting a watch in detail, both good and bad. I believe that trust and honesty are the most important qualities in buying and selling watches online. Chrono24 has the reputation of being a leader in the watch market, and I have now purchased an unworn Rolex watch to prove it.
Thank you for a smooth transaction. First time I used Chrono24. It went very well.
I have sold and bought watches on Chrono24. My experiences have all been excellent.
Excellent. Very happy and satisfied with my purchase. Will shop with them again and recommend to my friends.
Overall I'd say good experience. The purchasing / selling fees are a bit on the high side. And I understand business is in place to generate REV, but especially during these times would be nice to incur lower fees.
First time purchasing a watch online. Everything was as described, smooth transaction, priced well under what Saks was selling this Chopard for.
My experience in purchasing a watch through Chrono24 was exceptional from start to finish. The whole purchasing process was explained concisely and was very easy to navigate for this first time user. Definitely recommend.
This is only the second time I have purchased a high end watch online. The first time, from another site 7 years ago, was okay. It was a used piece which they had refurbished and came with an actual certificate of authenticity. Crystal was a little off, had to ship back and they fixed it no problem. I sent the watch in to the manufacturer several years later for service and they performed it with no problem, sigh of relief, really authentic. I wanted a new watch, tried them first. Not possible to get anything with an original manufacturers warranty. I did not want a repeat of the previous experience. Enter Chrono24. New watch, well below msrp, original box and papers. Fast service. Followed up on purchase. The only problem was the 14 day window I had to get the watch authenticated. Tudor AD's understandably wanted nothing to do with it. I had to find a jeweler who dealt this brand in the used market and plead with them to look at it. This was the only snag in an otherwise excellent transaction. In the future, Chrono24 should consider having a list of dealers near the purchaser who would agree to authenticate pieces. Thank you for an overall very pleasant experience.
Second purchase through Chrono24. Could not be happier with my watch buying experience. Was a little nervous dropping 4k on a watch online, but having an escrow and the clear communication from Chrono24 made this a smooth and professional experience. Will not hesitate to purchase through Chrono24 in the future.
Easy, stress free and just an amazing experience. I would recommend Chrono24 to anyone looking to purchase a timepiece.
Very easy transaction. Product as described. Chrono24 and seller communicated expeditiously.
Chrono24 is a great site for finding your dream watch. I bought a Rolex Submariner from a verified dealer and it arrived quickly and safely. The watch was exactly as described and in perfect condition. The customer service was also very helpful and responsive. I highly recommend Chrono24 for anyone looking for a luxury watch.
Chrono24 is a very professional and reliable company. They are extremely helpful and their customer service is second to none. The prices are also very competitive, especially when compared to other online retailers.
Very frustrating that sellers are able to list items they don't have and can't even get. Multiple times I have come across a seller listing a product they don't have and can't get hold of. Additionally, I had issues submitting payment on the platform as their security protocol's conflicted with my bank card and the transaction wouldn't go through.
That being said, I have found very honest and friendly sellers both professional and private and made purchases that I am very satisfied with. Overall the platform gives you access to quality sellers and the goods are authentic. There are plenty of places I would not recommend, Chrono24 is definitely a site would.
And you are tiring of the process of bidding against large mumbers of potential buyers on Ebay?
My suggestion: Have a look@ Chrono24! You might find that special watch!
I used Chrono24 as part of an extensive search for a very special Rolex Submariner Ref. 5513.
Just for the record, I have been searching for this watch since August 1967!
Or I should say, since I saw in a display case and DID NOT buy it! Color my disappointment plus deep and lasting regret!
Fortunately for me, Rolex watches are engineered and constructed for long lifetimes of dependable service.
As a result, there is an abundant supply of well-maintained supply of previously owned and cared for examples of this particular Rolex watch.
Chrono24 has created an easy and very useful method of connecting buyers and sellers of finely constructed watches snd watch related accessories.
I am example of a successful search for a particular Rolex watch. And it was certainly an easier process than using Ebay or other competitive auction sites.
And that is coming from someone who has spent too much time purchasing items on Ebay!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members