Brittany in store 0329 12 oaks mall is a horrible boss. She talks tobu like ur four. Snapping her fingers at you, calling me girl. Horrible. I erked one day with her and quit. I'd been there almost 3 yrs

I returned an item that I ordered because it was "ill fitting." Not too large or too small, but the cut was weird. Three weeks after returning it, I finally got the credit: 1/3 of what I'd paid for it, which was already on sale! Obviously the product was flawed if they had to mark it down that much, but then for sure I should have been refunded what I paid for it, out of good will. None of that (good will) at Chico's, and not much great inventory anymore, either. This store is going downhill fast.

I worked for Chico's for a few years. First of all if you are going to work for Chico's don't work at Redmond Town Center. The manager (Susan) has been there for 5 years and I've never experienced such an unprofessional manager. She's verbally abusive. She won't train you but expect you to know everything. In the years I worked there 28 asms and sales associates left because of her. The company doesn't do an exit interview so I am sure they don't see the high turnover. The culture of the company is alarming

Just received my order from Chico's quick service. Love the vest and size fit perfect.my top also fit true to size and superior quality. Little price but so worth it. Classic pieces will stay in style. I ordered size 3 and it fit tru to size.

I went to Westwood Chicos Seattle. The saleswomen that day was rude. Didn't help me with sizes or anything. Yes I came in after work dressed in old jeans, she obviously didn't think I could afford the clothing. On my way to the dressing room was informed the slacks I was carrying were $79 as if I couldn't afford them. If not for needing slacks for a dinner I was going to I would have told her what to do with the slacks but I did purchase them. Will not return. She was an older mixed race women just stood behind counter watching every move I made, there was a young girl who was nice to me as leaving she invited me to your fashion show the next day, but no way. I have money never been treated like that and I am 61 years old.

Chico's has fabulous clothing and style! I always wished I could shop there more often! I sure hope they do not go out! Lavish clothing fits well! We need to stop this! Most women like to be in the store and cannot tell how wonderful their fabric feels! If it goes out, something else will come replace it...

I have been a loyal customer for many years. The past couple of years I have seen the quality decline drastically. Materials are not good quality and the the tailoring is not good. Crooked seams uneven hems. What's happened to a once top of the line retailer?

I paid extra to get expedited shipping and it still took a week to receive! Online shipping is way too slow!

I used to shop in Chicos all the time, still do stop in, but now don't often purchase.
Reason why is quality and style. I still own many wonderful older items from chicos, such as my long suede shirts and wide fashion leather belts.
Chicos is now making too many print designs, which I deplore, and I am not loving the material they are using.

Have been waiting forever for a dress I ordered and paid for shipping on. Their customer service has assured me it's been packed and ready to ship twice. They refuse to cancel order, but keep saying it is ready to ship. Still waiting.

My order came 8 days earlier than it is scheduled and I am so happy because it is a gift for my mom who is leaving in 3 days. I really appreciate not having to wait for a long time for the order.

Return not credited for 4-6 weeks and don't know if it will be credited then. Will never order from this store again!

I go to chicos store ******* a lot and can't say enough good about them especially Michele. They go out of their way to help you find what you want. They want you to try things on so they can get a feel for what you look good in, and they will tell you if they don't think it looks good on you but if you really want they will sell it to you. Try then one time and you will love them. I'm 78 and get compliments on my clothes all the time and I don't dress like an old lady or a young chick.

I bought a shirt online expecting it to be high quality like other Chico's purchases. I have washed it twice and the material is starting to get holes in it like a cheap shirt. I am very disappointed because Chico's has been my go-to place for at least 5 years. No more!

I placed an order that said it was processing for about 20 minutes and then they decided to cancel it! For no reason! So now I have no food very upsetting can't believe it

Chico's don't do what they say they are going to do. Communication problems within staff and with customers. We placed an order gave all information including credit card details and two weeks later they tell us the order was canceled no explanation or notification. We are very disappointed and
Hesitant to order again! Good luck!
Read the business' reviews before shopping and believe the reviews they are real life experiences (nightmares)

I never write reviews and I don't like to give negative ones but after several complaints and ruining my top yesterday I am doing so. I have reviewed the tops before mentioning the scratch labels on many of the tops and how impossible it is to remove them without the chance of ruining the fabric. Yesterday I hit the wall. I was in a hurry to leave and put on a new ombré blue top just recently purchased. As usual the scratchy made it impossible to wear. I cut out the top as much as I could but left with just enough to make my neck itch. I made an attempt to cut off the leftover label and tore the fabric. Called customer service and had a very polite person tell me that I couldn't return or get credit for an "altered" product. Hopefully it doesn't get this person in trouble but she told me she has the same problem and cuts hers out. I couldn't even get a courtesy refund of the sales price I paid for it since it was now mysteriously not on sale. Been a Chico's customer for over 20 years. Never without an order usually. Now I will be. It can't be rocket science to get a different fabric for the label. Come on!

Chico's has the worst customer service, website and processes imaginable. I spent 2 hours trying to order pants for my MIL. Trust me, if it hadn't been for her I would never have done it. I certainly won't do it again. First, the discount that was supposed to occur at checkout didn't happen. That required 3 different phone calls to actually get the credit. I'm still not sure I did. Then I ordered the pants to be picked up at a local store which indicated they were in stock. After placing the order, I got a message with 50% of my order having been cancelled. I then had to call back to have the entire order cancelled and start all over again placing more calls to get the discount, verify that the pants were actually in stock at another nearby store. I then had to call back to get someone to send me in writing that I would get the discount because it did not appear on the invoice. 2 hours later I was livid. I left some feedback and received a "I'm sorry but we strive to provide great customer service." Who gives a rip about what you strive to do. You don't. This place won't be in business for much longer with this kind of nonsense. I will never, under any circumstances, order from this place again. If I could give 0 stars, I definitely would.