It's been a month and the tracking number they gave me for USPO says that the package has not been received by them yet. They say they are still putting the order together. When i have ordered from amazon for anything, they will not charge my account until the order is shipped. THIS IS NOT THE CASE WITH PAY PAL! They send the customer the money, and when you complain that Chicnico says they can't cancel even though it has not been shipped, pay pal shoves it back off to you telling you to demand a refund. Well guess what? They have no intention of giving you your money back. But they will give you a 15% off coupon and an apology hoping you are stupid enough to send them more money again, and wait forever! Pay pal gives you no payments for orders over $100.00 for 4 months~~what good will it do if that is how long it will take you to receive your merchandise? Do not order from these people, and if Pay pal treats their customers this way then maybe you should consider ordering though some one that wont send your money until you get your goods!
The company is a scam. The clothes are terrible quality. Trying to return them is a joke. They won't even respond to give you a return code, which they require. Buyer beware.
The jeans I actually received are not the ones pictured on the site. They are like 3 sizes too small and I ordered a L. They are paper thin and are not stretchy material. They're disgusting!
Saw too many bad reviews, appears to be a scam business do not trust. Search chicnico and chicnico USA all comments say scam and some deleted do not trust.
I like others have the same issues, no tags in clothes and they arent as pictured. Plus I have emailed twice and received no email to tell me how to return items.
I ordered a maxi dress from them and after 3 weeks of waiting and checking my tracking number and repeatedly emailing their customer service to no reply, I called my local post office to start an investigation for the package and they didn't know where it was. I finally decided to just report the charge to my credit card company as a dispute. The package finally arrived 3 1/2 weeks after I ordered it, and the package was damaged and the dress was a JOKE. It was an imitation dress of what I saw in the photo. The dress had no tag of any kind, not even a size or wash directions tag. The photo of the dress looked like a cotton dress, and had pockets. The dress I received was some kind of see-through thin silk like material and had no pockets. The dress could not have cost more than $2 to make and I spent $35 on it. I initiated a return with the company and discovered it's in Bejing, China (big shocker there.) and the package was going to cost me $24 to ship back, because they do not cover shipping to return. The whole experience has been awful and now I'm stuck with a dress that I have to throw in the trash. Wish I never ordered from them. You will wish the same thing.
I made my purchase back in November for a Christmas present. The sweater was $59. I had no idea the product was coming from China. The website leads you to believe that they have stores all over the US but they don't. The sweater arrived on December 13th and it was NOTHING like the picture. Way too small and wrong colors and no tags. I immediately sent an email to get a return address. I sent 12 emails over 3 weeks and finally got an email on January 3rd on where to send the return. Their email tells you to send it back USPS and in bold print says do not use Fedex or UPS. These companies would have provided a tracking number but USPS does not. So I went on and sent it and spent $23 for shipping to CHINA. It has been 3 weeks and I have not heard a word from them in regards to receiving my package. I have contacted PayPal to make a claim and they have been unwilling to help because they say the package can't be tracked and they have no proof that I returned it. I guess I am just out $75 bucks. Hard lesson to learn! Please don't make the same Mistake! Chicnico and PayPal get ZERO stars from me!
Love your clothing I just found your site off Pinterest ong I freakin love your sweaters and cardigans Ive been looking for long sweaters and couldnt find any until I found your guys store so far its my favorite store
You can find this scam company on Pinterest so I will be done with them no contact number for my order no ship date do not order from them I am cancelling my order
$#*!nico is owned by a company called Tres Chic Nicole. Tres Chic Nicole is owned by NICOLE HELEN COLON who lives comfortably in a $400,000 + home on a canal in Sunrise Florida. Her address is ******* NW 30TH PL SUNRISE, FL *******. You may catch her at any one of the following phone numbers: *******892, *******583, *******878. Alternative addresses are as follows: 7203 NW 116TH WAY PARKLAND, FL *******, 9400 SILENT OAK CIR WEST PALM BEACH, FL *******. Nicole has done a decent job, but obviously not a great job, running and hiding from her SCAM companies as she has several listed in her name. It was just a matter of time before Chicnico scammed the wrong person.
Sweater looks NOTHING like advertised - total rip off.
Tryna get in contact to do a return.
To top it off... order on website said from NY but everything is dropshipped from CHINA!
Don't buy for this company. Clothes are cheaply made and when you try to make a return, you get no reply from the company.
This is the worst quality of clothing ever. I found a really cute sweater off Pinterest and look at the review of the product. In the picture that they have online it looks legit. There was even customer pictures of the product that looked normal. Instead i received the worst quality looking sweater that was too small compared to the sizing online. I didn't realize that this shipped from China until it was too late. It took over a month to get the return address and now i'm not sure its even worth the shipping cost. Moral of the story is do not buy from this company.
Here is the return address if anyone needs it
ADDRESS: XIHONGMEN, HONGKANG LU (ROAD) 12 HAO, YOUZHENG EMS;
DISTRICT: DANXING DISTRICT:
CITY/STATE: BEIJING;
COUNTRY: CHINA
ZIP/POSTAL CODE: *******
PHONE: *******1472
RECIPIENT: ZHANG JINGXU
ON PAYPAL: *******@gmail.com
Looks nothing at all like the photos! I couldn't wear a single thing I bought and could not get my money back! Stay Away! They are a scam!
I wouldnt even give it one star, terrible product and cant return. Also had no label so I wasnt even sure of the fiber content.
Ive been waiting a month for my order, theres no tracking, and I get no response when I try to contact them.
Ordered on October 10 and received on November 6. Ordered a large as I generally am a size 8. Way too small. Never again.
Answer: You have to send it back to China and it will cost around $50, it is ridiculous, especially since the initial shipping was only $5! Definitely something fishing going on here!
Answer: Yes, Go to Pay Pal to cancel and then your CC company
Chicnico.com has a rating of 1.3 stars from 146 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Chicnico.com most frequently mention customer service, tracking number and credit card. Chicnico.com ranks 1966th among Women's Clothing sites.