Chicnico.com

I placed an order with them over 3 weeks ago. They took my money right away. They would not answer any of my emails inquiring about status. Their live chat has never worked! I sent 3 emails cancelling my order and requesting a refund, however I got notice that is is waiting to be picked up by USPS, and even gave me a tracking number. I tried with PayPal to get help, but they are useless too. I will not purchase from ChicNico, nor use PayPal ever again.

Ugh! I ordered a sweater that I loved in the picture. That was three weeks ago and I haven't received anything nor have I gotten any email updates other than they received my order and charged my pay pal account. They provide no phone number to contact, when I use their order tracking online it comes back saying order not found. I have emailed them twice and have not heard back. VERY Frustrating. I have no idea if I'll get my package - regardless whether it is decent quality or not (I'm not optimistic based on past reviews) I will never order from this company again!

I ordered items for christmas after finding this site on Pinterest. Clothes are NOT like the pics and company will not reply to any emails! Sweaters are snagged, no labels, sizes are smaller than size chart and sent from China, not New York as site suggests. Previous reviewer listed company owners name, number and address in FL. There should be a class action suit against her. Do Not Buy from this site. Pinterest should be ashamed to advertise.

I've placed 2 orders with this site over the summer. I was a little weary since many of the garment descriptions were vague - and this is China based company. That said, I was pleasantly surprised by the garments in the first order. The items looked like the photos on the website and the quality was decent. Certainly no worse than an H&M and for some items, better. I actually get a lot of complements on these items.

The second order, however, was different. Some items are nice while others are different than advertised. Colors, cut, fabric - different than advertised, but resembled the photos. Also, one dress, a size small, was absolutely huge - even though all other aspects of it were as advertised. Very strange. It will be interesting to see if they adhere to their return policy as advertised. I'd give 2.5 stars if I could.

I love the new clothes this season. So many things i want to buy. Usually i'm pretty picky when it comes to shopping but i was able to find so many things i'd like to get. Happy customer!

The package has finally arrived! I'm so happy, I do not really care if they got the size wrong or things like that, as long as it's arrived. But for the review now I will describe my experience.

I was scared from the beginning for this online order, stupidly I have red the reviews of the site after buying. NEVER DO IT!
However, they have always responded to emails with constancy and cordiality, also seeming concerned the order of their delay. In theory I should have been able to follow the route of the online package, like on Amazon, but I've never been able to access this service via the web. So they told me what was happening; for example, they warned me of problems at the customs, which are very normal because the import packages are always to be checked carefully. Let's face it was a small order, I did not exceed 100 dollars, but they have worried anyway and this pleases me. I know other people have also been less fortunate with regard to communication.

Now regarding the products:
I bought swimsuits.
- The products are right, they are the ones I wanted.
- These come from China then lower quality.
- wrong size, patience I put them in the dryer to tighten them. I will not even try to send them back after all this journey.
- one of the costumes has a much more flamboyant color than the picture.
- unfortunately I have not yet been able to test them and see if they break on first use or if they resist, or if they are transparent when wet. So I still have to actually try them.
Overall they are very nice, but for the quality I would not order them again. But I did not find anywhere in the costumes made like that, so I'm pretty happy right now. But I will not order any more until these gentlemen are put in order their society...

Do not order from this company! It took 3 weeks to get my purchase! When I did get it, the long sweater was the cheapest material I have ever seen! You could see through it and it looked like the zipper was glued on! The sweater was so cheap you could have bought a nicer one at a dollar store. I paid 90.00 for plus if you want refunded you have to ship it back to CHINA! I am so mad at myself! These companies pop up now all over Facebook and Instagram and act like they are these best selling chain stores! Don't fall victim like I did. Check your internet for reviews now so you don't get scammed! I guess it's sad they are getting us in the USA now from all outside countries! Beware and be smart with your money! I got Scamed and I'm new better!

I ordered what appeared to be a beautiful oversized Cardigan and was very disappointed with the quality of the product. The company return policy is shady at best but when I tried to do a return the process became complicated. They state that the company must be contacted prior to returns but there is no contact number. An email was sent stating my wish, but 1 week to date, I have not received any response so I still don't know where to mail the package. DO NOT ORDER FROM THEM -- THE CLOTHES LOOK GOOD ONLINE BUT AWFUL AND SMELL IN REAL LIFE! SOMEONE NEEDS TO STOP THEM.

Learned the hard way; don't order anything from China - ever! If the company doesn't have a USA actual location and telephone number - then be very weary. Not sure where they get the photos on their site but the clothing you receive rarely ever looks like the photos depicted.

I wish I had read these reviews before I ordered. It took over a month to receive my order. The quality of the garment are deplorable. Not at all as pictured. There are no content labels on the garments and they have a toxic chemical smell. I e-mailed them to get a return authorization. It's been 2 weeks and I've received no response. I am doubtful I will get my money back. Save yourself the heartache. Do not order from this company!

Total Scam! The shirt I ordered was not true to size, looked nothing like the picture and was made out of crap material. I got confirmation to return and did so immediately ( paying to ship that crap all the way back to China with tracking was not cheap!), and never received a refund. I've emailed them twice with no response. I've never seen the live chat available. Also if you read under returns it says product image is only for reference. If there is inconsistency between the image and actual product the product governs.

Screen shot just one image from this site and run it through a google search! I wish I learned of this trick before placing my order!
I was drawn to this beautiful cross front draped sweater that seemed to keep popping up on pinterest. It was horrendous and very clear they took the pictures from other boutiques for sake of attracting customers. I found the sweater at 3 reputable US boutiques after reverse google searching images on their site!

I wish I would have read the reviews before ordering my swimsuit online. The top was so ill fitting and poorly made that I didn't even bother with trying the bottoms on. There is no way this suit would fit many people; it rides up in the front and the back is loose and no way to tighten it. I have tried to reach customer service and have not gotten a response. PLEASE do not order from them, the stuff looks cute online but it doesn't come close to what the pictures portray