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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Absolute joke of a company when trying to send stuff back! It takes days to get an address and if u do get one, you've run out of time to send it back
Perfect for our residents Christmas party. Very comfy and flattering fit thank you
I ordered this for pre Christmas drinks. It arrived on 27th. I could never wear such a poor quality item.
Overall good. All my products have been top notch.
I have had good and bad product from Chic me.the quality is cheap on some products.
Some products have been good, some have not. I have only had 3 pro I did not like so gave them away to friends. CRing is sharing.
Some products are amazing some not so good.
Dress is lovely but it is a shame they it was only one thong instead if pack of 3
Items were not good quality did not fit and refund 10% offered Dissatisfied will not be recommending due to refund service
Placed my order and all was well, when nothing arrived after 14days or no communication of dispatched items I had to contact them to be told one item was not available so they were waiting to send all at once!
No communication before this and they allowed me to pay for the item that was sold out and showing as available on the site!
A refund was given eventually
The coupons are a little confusing as is the delivery charge
I was very disappointed in the quality of the clothes I bought. They looked very different from the pictures online.
Don't order from this company if you need the clothing with normal time shipping. The shipping takes forever.
I wanted to return an item but the company continuously contacted me suggesting partial refunds. I was very disappointed and will never use them again.
Eventually I was refunded in full.
After multiple messages back and forth!
My dress is too big. I ordered at medium who's is supposed to be a size 10 but is too big.
You can't filter enough to narrow down what you are looking for.
Too much unwanted/unmatched stuff comes up which is probably your way of upselling but is very irritating.
You can't filter enough to narrow down what you are looking for.
Too much unwanted/unmatched stuff comes up which is probably your way of upselling but is very irritating.
Good stuff. Sizing isn't consistent though and could do with bra sizing added in as well as British sizing, eg, size 10,12 etc. Especially for adding to customer pictures and model photos.
Excellent fit looks very high end
Did take longer to arrive than normal deliveries but that was explained when ordered
Item not like the pictures at all and very bad quality. Also took a long time for delivery
It took way to long to receive package, boots were of very poor quality, plastic,
Ordered on the 17th november didnt receive to the week before christmas items over sized just totally unsatified with order trying to email inquiries about order was impossible will never order again but forgot to mention money was taken out of my account straight away
This order took 4 weeks to arrive and when it did the goods did not resemble the pictures whatsoever! I know they were cheap in price but they were beyond cheap in quality! The poorest quality I have ever come across! Absolutely diabolical! Will never ever use this company again!
Nice dress, quality is ok… dress looks pretty on too and was very affordable.
Hice un pedido, después de un mes no llegaba reclamé y resulta que mi pedido se ha perdido, todo fatal!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it