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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Las botas bonitas pero anchas se bajan de las piernas
Took a long while to arrive and some of the clothing was less than standard and poor quality
However some of it was nice
The shipping fee is very high. Items are not true to size
La taille ne correspond pas, c'est trop grand, je suis assez déçue
Ok échange parfait
Juste déçue pour le retour où
Il faut payer
I received my items in multiple shipments and my 2nd shipment was over two weeks later than the first.
The ease with purchasing with ChicMe was great! The dress I bought was gorgeous—-exactly as described and true to size.
Easy, and it gave the dimensions to verify the correct size
Preis Leistung ist gut, Lieferung dauert lange und es passt nicht immer alles oder sieht so wie auf dem Foto aus
Die Produkte bilden eine gute Preis-Leistung ab, die Lieferung dauert lange mit über einem Monat.
First difficult over Instagram and later over the browser safari was everything fine
Not only did it show up late and I had to but other outfits, it looks cheap and not at all like the pictures! I'm very disappointed and will not buy from here again
Received two items I was not happy with due to the fabric. After several messages they offered me 10% credit for items and I could keep them. I don't want the items and requested a higher percentage refund.
The tops was lovely just takes a long time to come so order a month before you need it
It was really easy for older people
I placed the order on 11/27 and did not get my dress until 12/28, It took forever to get my dress.
Product was of poor quality and I was unable to return! So had to pay and keep an unwanted item
Gave me £1.55 as a discount
Wrong sizes sent unable to get through to anyone to exchange or refund. Never again
Easy transactions, great products!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it