business logo of Chicme

ChicmeReviews 45,755

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
43,795
This company responds to reviews on average within 12 days

Instant Feedback

236,154 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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It took along time to arrive and the product was not the same as the picture.

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 8, 2024
GB
1 review
0 helpful votes
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Clothes
January 8, 2024
Updated review

Very easy and good value easy to find things.very good.

Date of experience: January 8, 2024

Shirts
August 22, 2023
Previous review

Very good easy to find items clothing a good fit and good quality

Date of experience: August 22, 2023
GB
1 review
0 helpful votes
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Terrible service
February 2, 2024

Terrible service terrible customer service still haven't received my parcel or refund and has been going on for over a month just keeps replying with the same
Automated email

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 8, 2024
GB
1 review
0 helpful votes
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Delayed goods
February 2, 2024
Updated review

Took a long time for times to be delivered, I made two enquiries about delay. Only once did you tell me that there was not enough stock and it was on back order. Eventually arrived after Christmas. Products are of good quality.

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 8, 2024

So far so good easy to use site
December 3, 2023
Previous review

So far so good easy to use site.

Date of experience: December 3, 2023
Canada
1 review
0 helpful votes
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Sweaters
February 2, 2024

Product looks nice but delivery time was very long.

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 8, 2024
GB
1 review
0 helpful votes
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Returns
February 2, 2024
Updated review

I have found it really difficult to be able to return my goods

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 8, 2024

Great service
December 3, 2023
Previous review

Great service

Date of experience: December 3, 2023
Australia
1 review
0 helpful votes
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Not the quality for the price
January 31, 2024
Updated review

More clothes for seniors. Not happy with delivery time.

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2024

More clothes for seniors
December 3, 2023
Previous review

More clothes for seniors

Date of experience: December 3, 2023
GB
1 review
0 helpful votes
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Product matching
January 7, 2024
Updated review

The product doesn't look like it is in website picture.

Date of experience: January 7, 2024

I have purchased a clear sandals and I love it as they...
February 10, 2021
Previous review

I have purchased a clear sandals and I love it as they are so beautiful just as it was in the image. But delivery took little bit long.

Date of experience: February 10, 2021
GB
2 reviews
0 helpful votes
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Sparkly Dress was perfect
January 7, 2024

Took a while to come but it was Xmas so I will overlook it and would use you again.

Date of experience: January 7, 2024
GB
1 review
0 helpful votes
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Absolutely awful!
January 30, 2024

Order took over a month to arrive! When it did, doesn't look like described product and material is cheap and very thin!

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2024
California
1 review
0 helpful votes
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Fair, return process was a little difficult but eventually was issued return approval

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2024
Pennsylvania
1 review
0 helpful votes
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Returns
January 7, 2024
Updated review

I ordered pants they were too baggy. I wanted to return them but was told I could not. Then I was told if I pay to return them I could only get a store credit instead of a refund to my credit card. So now I have a pair of pants that don't fit and I'm disappointed in ChicMe! Happy New Year!

Date of experience: January 7, 2024

Too many polyester shirts some people prefer cotton
November 3, 2022
Previous review

Too many polyester shirts some people prefer cotton

Date of experience: October 4, 2022
New York
1 review
0 helpful votes
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I was pleasantly surprised!
January 7, 2024

Soft fabric, cute sequins, size was accurate. Did not fit oversized as advertised, but that's just fine. It's adorable.

Date of experience: January 7, 2024
GB
1 review
0 helpful votes
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Good service, communication and goods better than anticipated- very happy with order

Date of experience: January 7, 2024
New Jersey
1 review
0 helpful votes
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Never again
January 30, 2024

I had very bad experience with this company.The product was very poor quality and it's not refundable.They offered me first 10%,then25%,then50% and charged me for shipping.I bought sweater for $28.99 and got back $9.Never again!

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2024
GB
1 review
0 helpful votes
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Received my order in good time.
January 7, 2024
Updated review

Good shopping experience. Product was lovely & well made.

Date of experience: January 7, 2024

Been great
May 20, 2023
Previous review

Been great. Easy to use.

Date of experience: May 20, 2023
Canada
1 review
0 helpful votes
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Ripped pants
January 30, 2024

I received a pair of new pants that had rips and tears, and then I immediately asked for a refund and didn't return them. They keep telling me I can't return them offered me a replacement item I selected it they then declined. It asked for a refund they won't give me the shipping for it. We are now fighting through PayPal. They will not give my shipping money back.

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2024
GB
1 review
0 helpful votes
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Size a lot smaller than expected
January 30, 2024

It was a lively dress but way to small on the bottom and hips - I am a size 10-12 and ordered the large but could not get the bottom part of dress over my hips or the zip done up

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2024
Puerto Rico
1 review
0 helpful votes
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Great
January 7, 2024

El servio fue muy bueno a peasr de que se demoro un poco debido a la epoca navideña pero siempre que me comunicaba siempre me pudieron dar explicaciones y contestaban rápido a mis mensajes. Lo recomiendo son muy responsables.

Date of experience: January 7, 2024
GB
1 review
0 helpful votes
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Took over a month to receive it
January 30, 2024
Updated review

I had to email and ask what happened as I needed items for Christmas. Did not get till after Christmas

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2024

Good and bright
September 2, 2023
Previous review

Good and bright

Date of experience: September 2, 2023