business logo of Chicme

ChicmeReviews 45,754

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
43,794
This company responds to reviews on average within 12 days

Instant Feedback

236,154 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Delayed delivery
February 6, 2024

Christmas present that did not arrive until the send week of January ordered beginning of December

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 10, 2024
Canada
2 reviews
0 helpful votes
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Love your Clothing Line
January 10, 2024

Ty delivered and love the socks and Sweatshirts and actually the wait time wasn't to bad. Thank you Again

Date of experience: January 10, 2024
Rhode Island
1 review
0 helpful votes
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Not happy sizing is wrong
February 6, 2024

Product not sized correctly and Didn't get a full refund

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 10, 2024
Australia
1 review
0 helpful votes
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The sizes are way off! And poor quality
February 2, 2024
Updated review

When I ask for a refund or a larger size. You try and offer $5!
It's just really bad customer service!

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 10, 2024

Love Shopping on ChicMe Quick and EasyAnd the items...
August 3, 2023
Previous review

Love Shopping on ChicMe
Quick and Easy
And the items are all good quality
And actually as log look like the pictures!

Date of experience: August 3, 2023
GB
1 review
0 helpful votes
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Sequence shirt
February 2, 2024

BEWARE
If you return it cost you £5 and £5 for the delivery
So they take nearly £10 of my refund
The cost of my items was £31
And I got £21 refund
I Will NEVER ORDER AGAIN

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 10, 2024
Texas
1 review
0 helpful votes
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Not the best website to order from
February 2, 2024
Updated review

The processing time is too long, just overall a long process

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 10, 2024

Going good so far!
December 7, 2023
Previous review

Going good so far! Really cute pieces

Date of experience: December 7, 2023
GB
1 review
0 helpful votes
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Returning item
February 2, 2024

This has been ongoing for nearly a month. Most instructions in chinese. Impossible

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 10, 2024
Canada
1 review
0 helpful votes
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Unavailability of Purchased Items
February 2, 2024

I ordered twice from ChicMe and both times my payment was accepted and I received confirmation of my order. Three weeks later while waiting for my package to arrive I was told the item(s) I ordered were OUT OF STOCK!

A. Smith
Edmonton AB Canada

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 10, 2024
California
1 review
0 helpful votes
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Liked
January 10, 2024
Updated review

Very easy to shop and to buy on here and do we decided to buy

Date of experience: January 10, 2024

So easy and my girlfriend loves her outfits we've gotten...
August 2, 2022
Previous review

So easy and my girlfriend loves her outfits we've gotten before

Date of experience: August 2, 2022
New Jersey
1 review
0 helpful votes
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Good
January 10, 2024

My order took too long to be delivered. There was an outfit I wanted to wear to an occasion but it came after the occasion, I had to purchase another outfit from the store

Date of experience: January 10, 2024
GB
1 review
0 helpful votes
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Bad quality
February 2, 2024

When the clothes arrived they were of very poor quality and not matching the picture. I did not return the items due to the hassle of it all but will never order from here again it also took weeks to come.

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 10, 2024
Canada
1 review
0 helpful votes
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Boycotting chicme
February 2, 2024

I was sent after 2 months my item which wasn't as pictured and couldn't be worn. When I asked for an exchange I was told it would be at my own cost! I will never buy again and I've launched a boycott campaign against the company as well as contacting media for my story.

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 10, 2024
GB
1 review
0 helpful votes
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I have not received my items I ordered in November
February 2, 2024
Updated review

Ridiculous- I ordered November and still do not have items

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 10, 2024

Fantastic easy to order & beautiful options available
December 2, 2023
Previous review

Fantastic easy to order & beautiful options available

Date of experience: December 2, 2023
California
1 review
0 helpful votes
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Very long shipping time
February 2, 2024

Items arrived a month after ordering. The quality of two of my for items was poor and the other items were better quality but didn't fit well.

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2024
Illinois
1 review
0 helpful votes
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Meh
February 2, 2024

The dress was way too big even through I used the size chart. The shoes had stange buckles. Just not what was portrayed especially for the money:

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2024
GB
1 review
0 helpful votes
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Item never received
February 2, 2024

Item was never received poor service will not use them again

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2024
GB
1 review
0 helpful votes
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Fab
January 9, 2024

Worth the wait, pretty good quality too, will definitely purchase more items

Date of experience: January 9, 2024
GB
1 review
0 helpful votes
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Dress
January 9, 2024
Updated review

Love the dress but just took a long time to get delivered

Date of experience: January 9, 2024

Very easy to complete order
December 5, 2023
Previous review

Very easy to complete order

Date of experience: December 5, 2023
GB
1 review
0 helpful votes
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Xmas present
January 9, 2024

Product arrived on time and as described.
No issues.

Date of experience: January 9, 2024
Rhode Island
1 review
0 helpful votes
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Poor service
February 2, 2024

Was unable to contact. Customer service after 22 calls for information on returning item I ordered

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2024