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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
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Returns
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Product
Customer Service
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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I was pleasantly surprised with this top. Didn't know what to expect but this top is made well, love the lining and fit was true to size
Ordered 8th December but only the parcel on 8 or 9th January so was not able to wear the items. But lovely items so will wear next Christmas
The coat I ordered was nothing like the coat advertised, cheap, thin, rubbish, would not send me a returns label, ended up accepting 50% refund and keep it for a dog walking coat, the top I ordered never arrived and they would not refund me instead offering a £10 cash coupon which I refused as I would never use this company again or recommend to anybody
Items never arrived then when I got in touch with them a month later they replied to basically say too bad speak to logistics I would never buy with them Eva Egan.
My dress is lovely however I ordered 2 sizes to see which would fit and It's impossible to send the dress back which I don't need. I've been sent something to print off however it takes me to a website and no clue how to get the label. I'm going to have to sell privately therefore I will never order from Chic me again unfortunately
I waited a month for my delivery really bad very disappointed, I asked for a refund but was told to wait longer
I am very satis faid its almost to Good very beautifull and a Good service
Hard work to get in touch to return item
Didn't receive item for over a month
Items were great. But took over two weeks to receive the items. Didn't arrive in time for Christmas. Ordered on Dec. 7th
None of it fits and it's impossible to figure out how to return it. I won't do an order from them again.
You guys charged me extra for a package
And another package you didn't accept my perfectly return you gave me 50% that's it
I ordered an extra large my mistake I needed a large I just sent it back today. It wasn't easy and I sent it back for a large I really like the jacket. It is very nice but it was just too big for me. I hope it gets back to you and I can get a large sent to me, I sent it to the address that was provided to me from all the emails I sent asking for a return label did not get one had to do it a different way
ChicMe suggested I keep the item and they would give me back a precentage of my initial payment. ( what good is an item to me if it does not fit)
They need to make the returns format more acceptable.
Usually most orders are delivered without hassle. Easy ordering off the online shop.
Easy to place order and make payments. Loved the item but was very disappointed in the size. Was much smaller than I expected. Not comparable with normal UK sizing. Will now sadly need to return it which is proving less easy.
Not to happy needed to follow up to find out about the delivery!
I sent 4 emails about a couple items I would like to return and they will not respond.
The dress I ordered is of cheap material doesn't look at all like the image online
The top is lovely but ordered it beginning of December as a top to be able to wear at Christmas but unfortunately it only arrived on the 8th Jan so will be stuck in my wardrobe for a while
I didn't receive what I ordered l. So I can't really say anything
Item received after the event purchased for. Postage took ages.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members