I did not receive my entire order. And did not get a refund for the products I wanted too return. I will be closing account

My wife loves your clothing and I like your prices

I had to return two items as they were too small.
It took a lot of communication before they would raise a ticket for me to send the items back
I was told in a text, it would be approximately £5 to return my items so I went ahead.
When they received the items they had deducted £15 from the amount that I paid for the items for the postage.
I contacted ChicMe and it looks like they charge for postage to the customer and return postage.
If you keep the item then postage is free.
Won't order again as I have no items but paid £15 to look at them and return!

The item I ordered was good but delivery was way to long I wanted the item for Christmas and it arrived last week

My order took about 4/5 weeks which is ridiculous! Some of the items in my parcel were lovely and good quality and some of the items were cheap and thin!

Very long delivery time, product not great but still ok

Terrible delivery late by 2 weeks and very little updates when i queried the lateness...

I placed the order on December 7,2023 and never received the item and is now 1/11/2024

I ordered boots and they had no grip at the bottom. Like straight hollow plastic.

The product was too late arriving then trying to return it was like a security nightmare and then I still have to pay extra postage to return it as well as postage to receive it no other companies I deal with ask for this

Great customer service and updates regarding delivery

It was a good quality and I got what I ordered but the delivery was delayed

I haven't bought anything from this company that I haven't loved so far.

The top didn't fit the way it should or like the picture showed exactly. The back looked different in the picture than when I tried it on.

It took over 4 weeks to receive my order. That's not acceptable.

Based on 6 weeks delivery time &poor communication from the company
Plus the goods are cheap and I will be sending them back
I'm sorry but i'd never use this company again

Toujours satisfaite tout mes choix ont été des coup de cœur aucun regret

I ordered 3 items & 2 of them did not fit, and the material was cheap!
All you offered was a 10% discount.
Why would I want a discount on something that doesn't fit?
A full refund is what I would like & im happy to send it back!

Ordering from here always takes so long, compared to Shein. The quality is okay. When reporting to customer service why my items are taking so long, I got a very vague response.

Llegó algo tarde pero llegó y corre un poco grande