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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Costumer services is not good.
No response from them.
Good thing that order was paid through the clearpay, who help me get my stuff. After one month I received my order 🙈
Very Good service and quick delivery
Brilliant ideas, supper shop, I love it
I ordered 3 items on Dec 12th and received them on Jan 13th! :( Also, the overall quality of the items are cheap and nothing like the pics shown! Unfortunately, I will never order from you again the items went in the garbage!
C'est une première expérience. J'avais bien hâte d'avoir vos articles. Malheureusement, ils ne sont pas tous adéquats pour moi. Donc, comme le shipping de retour n'est pas inclus, je vais devoir garder les articles mêmes s'ils ne conviennent.
C'est une première expérience. J'ai bien hâte d'avoir vos articles. Espérons qu'ils seront adéquats pour moi.
I payed expedited shipping and didn't receive my package. Contacted customer service and told me it's USPS fault.
I ordered a jumper 8th December - it's now 16th January, they will not refund me as I have to return the item yet I have never recurved the item so how can I return it. Customer service do not want to help keep telling me the same thing 'we can't refund until to return item ' this is a horrid customer service I will never purchase anything from this site and will shame them
He couldn't keep his hands off me...I was waiting for him to come home and he saw me in it and loved it
Goods and clothing looks good but shouldn't be ask to pay for delivery these days.! There was a delay due to stock shortage resulting in delivery being late for Christmas.
Goods and clothing looks good but shouldn't be ask to pay for delivery these days.!
I ordered a size 10,s but when I tried them on they were to big fir me
Mon ensemble 2 pièces trop grand et j ai reçu les MAUVAISES boucles d'oreilles, $14 un peu cher pour un produit que je n aime pas. Vraiment déçue
Les grandeurs sont un peu plus petites
I expect the return because the order doesn't correct for me
I love chic me. I always know I will get my order and it's gonna be just perfect
Bon service et très bonne qualité mais un peu grand
Poor delivery times scales and wrong sizes delivered ruined the whole event I bought them for for me
I need to make a return on this order and get the right size shoe
Great clothes that was cheap and great quality love the item
I ordered a coat and a bag,the coat is amazing I love it and the bad is absolutely horrible it came all squashed and I can't get it to Reagan it's shape so it's just laying at the back of my draw which was a shame because it looked gorgeous in the pic.
Clothes are great but delivery takes a very long time which is a shame.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it