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ChicmeReviews 45,754

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
43,794
This company responds to reviews on average within 12 days

Instant Feedback

236,149 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Yes it was ok but took too long to arrive
I needed for the new year

Date of experience: January 18, 2024
MF
1 review
0 helpful votes
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Good experience
January 18, 2024

One dress not as I expect but the rest was great, good size I will order again

Date of experience: January 18, 2024
Ireland
1 review
0 helpful votes
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Slow delivery
February 14, 2024

Finally received my goods after nearly 6 weeks
Really happy with them now they are here

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 18, 2024
Germany
1 review
0 helpful votes
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Pullover Kleid
January 18, 2024

Alles bestens, Qualität super, sehr schick, gefällt mir gut

Date of experience: January 18, 2024
Texas
1 review
0 helpful votes
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Not as cute as inthoight
February 14, 2024

Stuff looks cheaper in person. I was really excited but it just doesn't look right.

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 18, 2024
GB
1 review
0 helpful votes
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Excellent customer service
January 18, 2024

My item arrived damaged and customer service was excellent and I received full refund although not the postage.

Date of experience: January 18, 2024
GB
1 review
0 helpful votes
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Shocking
February 14, 2024

Absolutely shocking been waiting for weeks for the delivery says it's been delivered to a neighbours house? No card, spoke with neighbours and none of them have taken a parcel for me! Will not be ordering from here again that's for sure

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 18, 2024
Kentucky
2 reviews
1 helpful vote
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I received 4 items. 2 out of the 4 items were damaged/defective. I asked for a refund and they will only offer 50%. They shirt and pants are not wearable. The shirt collar is inside out and will not even lay down enough to even try to repair it. The pants patches are not tacked down and when you put them on, they fold all in different directions. Seller says I can return items at my expense, which would basically leave me with no refund. See 1 pants photo and 2 shirt photos and 1 of what shirt is supposed to look like. I DO NOT RECOMMEND THEM AT ALL!

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 18, 2024
Belgium
1 review
0 helpful votes
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Mon avis après ma première commande
February 14, 2024

Carte Visa débitée le 11/12/2023, commande reçue le 16/01/2024 après quelques rappels de ma part!
Déçue en général, par la couleur de la veste et la qualité du pull blanc. Juste satisfaite d'une blouse rouge en velours.

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 18, 2024
Canada
1 review
0 helpful votes
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Perfect
January 18, 2024

Everything was perfect thank you. I will again clothing from Chic in the near future

Date of experience: January 18, 2024
GB
1 review
0 helpful votes
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Still waiting
February 10, 2024

Ordered in august an still waiting for it to arrive

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 17, 2024
GB
1 review
0 helpful votes
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Loved the dress
February 10, 2024

As I was wearing it, it started to come apart so I can't wear this again
It's a shame as it's such a nice dress

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 17, 2024
Canada
1 review
0 helpful votes
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Poor quality
February 10, 2024

The red dress I ordered is not as what I expected, the fabric is not good, very cheap quality.

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 17, 2024
Ohio
1 review
0 helpful votes
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It took awhile to arrive
January 17, 2024
Updated review

I like the shirt I bought. It just took a little while to arrive. About three weeks

Date of experience: January 17, 2024

I had to start over several times
January 7, 2024
Previous review

I had to start over several times

Date of experience: December 13, 2023
GB
1 review
0 helpful votes
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Rubbish customer service
February 10, 2024

Received my item. Took weeks but appreciate that things can take a while. Dress was too small so messaged about a refund and to return the dress. They first offered 50% refund and to keep the dress. I declined and asked for a FULL refund and to return the dress. They then offered 70% refund and keep the dress. Again, declined asking for a full refund and return dress. They told me they'd send a return label and it would cost me £4 to return. I said that was fine. Theirs was 3 days ago and they still haven't sent me the label nor replying to my messages. All in all, it's been about 2 weeks of communication.
Absolutely rubbish! Will not be buying from them and will be advising everyone I know not to either.

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 17, 2024
GB
1 review
0 helpful votes
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Very happy
January 17, 2024

Lovely set will order again, came in a good amount of time too. Perfect for my meal

Date of experience: January 17, 2024
California
1 review
0 helpful votes
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Came Wet With Mildew
February 10, 2024

When I received my package it was wet. When I opened it the jacket was also wet as the package hadn't been sealed properly. The jacket smelt really bad and was not wearable.

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 17, 2024
Sweden
1 review
0 helpful votes
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Too small size!
February 10, 2024

Too small! I order Large but I got Small. It can't be large.

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 17, 2024
Belgium
1 review
0 helpful votes
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Super
January 17, 2024

Au départ compliqué. C'était chez un voisin dont je n'avais pas le numéro mais j'ai eu l'information. Chicme a tout fait pour que je le retrouve

Date of experience: January 17, 2024
GB
1 review
1 helpful vote
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Terrible customer service
February 10, 2024

We're do I start!?!? The parcel was apparently delivered at first 06:17am then secondly at 22:10. I never received the parcel the courier accepted responsibility for it saying they left it insecurely. Yet Chic me are adamant it's been delivered and offered me a £10 voucher as compensation when the order value was £38! Terrible customer service please don't use this company they will take your money and leave you out of pocket

Chicme attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 17, 2024