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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I wait like more than 1 month and the product was very horrible I never order from here
I will never buy anything 👎 never never I like to rerun stuff and they say will refund 20 percent not full refund
Nice quality, cheap prices, I have told others about it
I want a refund no order came. I gave my correct address
I ordered on 12/16/2023 and received it on 01/19/2024. I don't like to wait that long to get the stuff I spend my hard earned money on.
The good purchased are unsuitable and I wish to return them and receive a full refund.
Simple to use but disappointed with delivery time too long to wait
Vous avez des beaux vêtements mais l'attentes est trop longue j'ai commandé le 16 décembre 2023 et j'ai reçu le 19 janvier
Purchased and kept but material very thin more like a shawl material but looks like a proper jacket a little disappointing for my 1st order and was put off ordering again
I ordered two things beginning of December for Xmas present still not received them and when I contacted them they said they haven't got them in stock, so why take my money and have them on website if you haven't got them
Frustrating. I bought a dress to use for Christmas and I never received. I bought on December 9, today is January 19th….
I am so disappointed
I want my money back!
Very bad. Waited weeks for my item and then receive emails to rate experience….ive still not even seen the item I ordered
Ils ont négocié le retour des vêtements que je ne veux pas. Ils sont arrivés trop tard. Ils m'ont offert jusqu'à 90% de crédit sur mon prochaine achat. J'ai refuser puisque je n'ai pas l'intention de recommander sur ce site. Depuis, aucune nouvelle!
They tried everything possible to not give me the return address!
Takes a while to get here, but cute clothes.
Toujours tres bonne expérience vêtement exactement tel que vu et tres apprécié
The items look so cheap and not the way they were pictured and don't fit right
The order takes forever to be delivered and my latest order been over two months and haven't received it yet.
Ordered two tops for New Year's Eve, I ordered weeks before but they didn't turn up in time. There's no return info so had to email them what to do. They came back with if you keep them we'll refund you a percentage of the cost. I said no I just want to return then they came back with a higher percentage which I said no. Finally they sent me a postage label to send the stuff back and took £11 off my refund for postage.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it