Bonjour,

Je n'ai jamais reçu mes colis et je suis depuis plus d'un an en contact avec votre service client qui me prend pour une ….
Ci-dessous le dernier message envoyé car ça devient plus que déplacer de ne pas me rembourser alors que j'ai les preuves des transporteurs que mes colis n'ont jamais été livrés.

J'ai contacté différents organismes et mon service juridique me demande de déposer plainte.

Bonjour,

Votre proposition commerciale est totalement inacceptable au regard de la situation. A ce jour, et malgré les preuves évidentes que ce colis n'a jamais été livré, vous refusez de procéder à mon remboursement de 170 euros. Je vous rappelle que, conformément à la législation en vigueur, vous êtes dans l'obligation de me rembourser l'intégralité du montant payé, le colis n'ayant jamais été réceptionné. Face à votre refus injustifié, j'ai pris la décision de signaler votre entreprise auprès des autorités compétentes et des organismes de défense des consommateurs. J'attends une résolution rapide et conforme à vos obligations légales. Sans réponse favorable sous 48 heures, je me verrai contrainte d'engager les démarches nécessaires pour faire valoir mes droits. Dans l'attente de votre retour.

Cordialement.

I received what I ordered a bit late
Product quality good
And colors vibrant
Shipping done beautifully
Prices fair for products

I received two dresses of the same. I wanted to return them in a timely fashion, but customer service was not good. I still have the dresses that don't fit properly. I followed instructions, but didn't receive a response.

Was not as well made as expected, buttons and rear material flap did not stay during normal wear. Size xl was not a good fit.

Just received my order today. Bought 3 items. Very happy with 2 items. The third item was very disappointing thanks

Very bad, a very long wait for my orders, and they only send a letter saying that my order is delayed.

See title review for experience
Please don't send another review.
Thank you

Some of my order arrived promptly but had to wait for the other part. When they all turned up I was very happy with the quality and fit of the clothes. Also, appreciated a follow up checking that I had received all my order

My shopping experience has been great
But it really runs small

Confusing return process. Not worth ordering. I will not buy anything again.

Always easy to use always delivery on time and products are always fantastic

Experience was good just wish delivery was quicker. Clothing does run a little small.

Ordered three dresses too small and too big tried to return and it was a horrible experience. Impossible to get your money back. Will never ever shop with ChicMe again.

Great product and service product variety
Delivery went well

From time of order to delivery, the process was seamless. Notices and updates are always provided

Sent wrong size. Still waiting to hear from their customer service- it has been A MONTH! Horrible.

Always great customer service I have had to change sizes after I had already ordered and they are absolutely excellent and great response time

Refused refund after not receiving order. This is outrageous. Do not recommend

The only thing I wish would improve is faster shipping.
Other than that 5 stars……can't wait for my next order