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ChicmeReviews 45,633

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,441
shipping
5,840
returns
603
This company responds to reviews on average within 8 days

Instant Feedback

235,758 reviews
Washington
1 review
0 helpful votes
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Recent purchase
March 4, 2024

Overall experience was good. Product quality is good. Shipping time as expected.

Date of experience: March 4, 2024
GB
1 review
0 helpful votes
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Long delivery time
March 14, 2024

After waiting for over a month for my order to be delivered, Evri came when i was out and have sent my order back. Terrible service from Chic Me and Evri.

Date of experience: March 4, 2024
GB
1 review
0 helpful votes
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Awful service
March 14, 2024

I messaged to start a refund for a jumpsuit I had ordered which wasn't suitable and heard nothing. So now I am stuck with an item I do not want and have spent money I cannot get back.

Date of experience: March 4, 2024
GB
1 review
0 helpful votes
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Order not arrived
March 14, 2024

The money has been taken from my account for weeks and I've not received my items

Date of experience: March 4, 2024
GB
1 review
0 helpful votes
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Not received order, no response from my email. Very dissatisfied

Date of experience: March 4, 2024
GB
1 review
0 helpful votes
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Rubbish service
March 13, 2024

I still have not received my item after weeks of waiting

Date of experience: March 3, 2024
Kentucky
1 review
1 helpful vote
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Everybody's not small
March 13, 2024

I love your clothes but I think it's a shame you don't go higher in size. Everytime I hit something I like it's always for a person that wears a junior size, not fair at all. Everytime that you make an outfit should go further up in size not cute at all.

Date of experience: March 3, 2024
Michigan
1 review
0 helpful votes
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First time buyer
March 3, 2024

Receive my package in the mail on time, such nice things great quality, awesome price I will be ordering again.

Date of experience: March 3, 2024
Canada
1 review
0 helpful votes
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No reply on item to rerurn
March 3, 2024

4 items as described….1 item not sized right and no reply to me to support a return.
Won't buy again.

Date of experience: March 3, 2024
AE
1 review
0 helpful votes
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More coordination
March 3, 2024

Would be more great if any Tel no of customer care was there in the order

Date of experience: March 3, 2024
Canada
1 review
0 helpful votes
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Very bad costumer service
March 12, 2024

Cherry from customer service was not helpful at all

Date of experience: March 2, 2024
GB
1 review
0 helpful votes
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Terrible service
March 12, 2024

Ordered items for my wife for Valentines. Order placed, payment made. Asked for an update after 2 weeks of no communication to be told item was out of stock. Promised would be despatched within 72 hours. 10 days later I asked again to be told no longer available and to order something else. Shocking customer service.

Date of experience: March 2, 2024
GB
1 review
0 helpful votes
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Amazing Service.
March 2, 2024

The entire experience was great, fast delivery and the item was exactly what it said. Highly recommend.

Date of experience: March 2, 2024
California
1 review
0 helpful votes
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Cheap material
March 11, 2024

The material is horrible I put suit in bin rather than pay more money to return it. Other items in the past were fine but not this suit

Date of experience: March 1, 2024
Arizona
1 review
0 helpful votes
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The size chart is not corect
March 11, 2024

Unable to return a never worn item.
Response from customer support: The following items cannot be returned or exchanged: swimsuit, lingerie, bodysuits, swimwear, jewelry and accessories.

Date of experience: March 1, 2024
GB
1 review
0 helpful votes
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Wrong item then faulty
March 10, 2024

Ordered an item then out of stock waited ages, still not in stock had to order different item and then closed back as wrong size and also then zip broke

Date of experience: February 29, 2024
Louisiana
2 reviews
0 helpful votes
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Cheap looking
March 10, 2024

Would only give me a 2.95 refund on a 30.00 product. Will not be shopping a Chic Me again.

Date of experience: February 29, 2024
New Jersey
2 reviews
0 helpful votes
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Please
March 10, 2024

Good quality products but delivery is very slow the products tend to fit well

Date of experience: February 29, 2024
Texas
1 review
0 helpful votes
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Great purchase
February 28, 2024

Kind of worried about making the purchase because it was my first time ordering from chicme. Item arrived pretty quickly and it was like the photos too!

Date of experience: February 28, 2024
Australia
1 review
0 helpful votes
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Zero information on delivery status
February 28, 2024

Hearing nothing about my delivery I had too search where my delivery was.
And for some reason they left it at another point too which I had too look up the contact details myself on delivery company and the other drop off point.

Date of experience: February 28, 2024