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ChicmeReviews 45,633

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,441
shipping
5,840
returns
603
This company responds to reviews on average within 8 days

Instant Feedback

235,747 reviews
GB
1 review
0 helpful votes
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Awful
March 16, 2024

The order took ages to come which was expected, when the order came it wasn't anything like the picture, thin material and didn't fit properly. Trying to get hold of customer services was difficult and then when I asked for a refund on the product was asked 3 times if I wanted a 30% 40% or 60% refund and not the full amount. Was then told I would have to pay £5 to send the item back. Safe to say I won't be ordering again!

Date of experience: March 5, 2024
Spain
1 review
0 helpful votes
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Never get my order or my money back
March 15, 2024

I order in November and never received anything I asks ceveral time for my money but never get it back.
Now they send the order again pffff and I must wait it is march now.

Date of experience: March 5, 2024
New Mexico
1 review
0 helpful votes
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Amazing
March 5, 2024

All is great everything came in great my purchase was great

Date of experience: March 5, 2024
Michigan
1 review
0 helpful votes
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Cheap shoe
March 15, 2024

The sole started falling apart after 2 weeks wear, very cheap material and design

Date of experience: March 5, 2024
Washington
1 review
0 helpful votes
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My order did not come
March 15, 2024

My order did not come. I am first time yous this site and never again.

Date of experience: March 5, 2024
Illinois
1 review
0 helpful votes
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No show
March 15, 2024

My item never came in. I ordered 2 months ago and still hasn't come in.

Date of experience: March 5, 2024
GB
1 review
0 helpful votes
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LOVELY ITEM
March 5, 2024

Was worried the fit wouldn't be right or the quality would not be great but I love my top and will be buying another one similar

Date of experience: March 5, 2024
Arizona
1 review
0 helpful votes
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A couple items were missing from my package
March 15, 2024

I contacted customer because 2 items were missing from my package. Customer support basically said I was a liar. So I never got a refund or the 2 items that were missing

Date of experience: March 5, 2024
GB
1 review
0 helpful votes
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Disappointing
March 5, 2024
Updated review

Split delivery took 5 weeks to arrive to the UK. Communication with Customer Services was initially difficult and unhelpful but eventually after a lot of chasing, got a status update.

Online tracker didn't work properly.

Sizing not consistent across clothing and some fabrics feel really cheap and stiff.

I'm unlikely to order from ChicMe again.

Date of experience: March 5, 2024

Quick and easy
January 30, 2024
Previous review

Quick and easy

Date of experience: January 30, 2024
GB
1 review
0 helpful votes
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Rubbish
March 15, 2024

Waiting over 3weeka for the order poor quality trying to get a refund and they are saying going to refund half

Date of experience: March 5, 2024
GB
1 review
0 helpful votes
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Great choice very reasonable prices and good quality

Date of experience: March 5, 2024
VI
1 review
0 helpful votes
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Terrible just can't believe when I actually vouch for this site with friends now I have to leave this $#*!ty review

Date of experience: March 5, 2024
Germany
1 review
0 helpful votes
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Fake
March 15, 2024

Eu comprei algo não recebi q encomenda e ainda tive que pagar por elas. Total fake
Essa chicme

Date of experience: March 5, 2024
GB
1 review
0 helpful votes
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Appalling
March 15, 2024

After waiting 3 weeks for my item I finally emailed chic me, for them to tell me this item was not in stock!

Date of experience: March 5, 2024
GB
1 review
0 helpful votes
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Ordered and didn't bother delivering - stay away
March 14, 2024
Updated review

Will never use this site again, 1) it's from abroad and takes way too long 2) their customer service is awful 3) takes money from your bank even if they have no stock in 4) keeps hold of your money and waits for stock before sending out full order even if other items are in stock that you have ordered - this is wrong and not acceptable.5) when you chase they just say the same - awaiting stock! They should inform on the website the size and stock is out of stock not keep advertising something they done have!

Realised after chasing for refund read the full reviews and it's just cheap material used with incorrect sizing so best to avoid if your from UK etc
Just avoid!

Date of experience: March 4, 2024

Easy to use the app
January 26, 2024
Previous review

Easy to use the app

Date of experience: January 26, 2024
Canada
1 review
0 helpful votes
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Terrible service, terrible customer service. I placed my order over 6 weeks ago, had to be messaging to see when my order would be shipped. Finally you shipped part of my order and I am still waiting for the rest of my order. All I have been getting is wait another 3 to 3 days and still cannot get my order. If you do not have the items don't advertise. Even though have nice things j don't think I will order again or recommend you site to anyone

Date of experience: March 4, 2024
New York
1 review
0 helpful votes
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I order my stuff since January still don't receive them yet now they asking about my survey is 0

Date of experience: March 4, 2024
Mississippi
1 review
0 helpful votes
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I just love it,So beautiful.
March 4, 2024

It was easy and I love it.I wanted it.Always ready to test the water.

Date of experience: March 4, 2024
GB
1 review
0 helpful votes
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To long for delivery
March 14, 2024

To long for delivery. Items not all the size i ordered

Date of experience: March 4, 2024
Canada
1 review
0 helpful votes
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Never received item
March 14, 2024

Horrible. Never received item ordered. Order was never delivered.

Date of experience: March 4, 2024