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ChicmeReviews 45,633

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,440
shipping
5,839
returns
602
This company responds to reviews on average within 8 days

Instant Feedback

235,690 reviews
Maryland
1 review
0 helpful votes
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Takes to long to ship
April 3, 2024
Updated review

I was getting ready to cancel the order because it took over a month before the order came

Date of experience: March 24, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


Could me sent sonnet
February 21, 2024
Previous review

Could me sent sonnet

Date of experience: February 14, 2024
GB
1 review
0 helpful votes
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Arrived late
April 3, 2024

Arrived after 1 month I understand the items are being delivered outside of the UK but it was too long to wait. There was no pre warning saying it would take this long. Material in garment transparent. Didn't suit but couldn't be bothered with returning.

Date of experience: March 24, 2024
GB
1 review
0 helpful votes
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I will buy again but expecting to arrive on time. Hope next time will be happier

Date of experience: March 24, 2024
GB
1 review
0 helpful votes
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Happy
April 3, 2024

Excellent customer satisfaction. Lovely quality Lingerie.

Date of experience: March 24, 2024
Australia
1 review
0 helpful votes
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Product not delivered
April 2, 2024

Is this site fraudulent? My order was placed mid February and it has not been shipped.

Date of experience: March 23, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Michigan
1 review
0 helpful votes
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Product took to long to come
April 2, 2024

I will not be ordering anything else from this site

Date of experience: March 23, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

California
2 reviews
0 helpful votes
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Shipping is terrible
April 2, 2024

3 weeks after I placed my order there was no update to to the shipping status. Customer service tells me to continue to wait several more days and that the item is a " hot item" and has limited quantity but nowhere on the site does it say that. After nearly a month of waiting, I cancelled my order. And will likely never order from there again.

Date of experience: March 23, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Canada
1 review
0 helpful votes
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Take longer to arrive but service was good
April 2, 2024

My order took longer than expected to arrive but when I reached out asking why the items hadn't shipped they informed me one item was out of stock and was being restocked so they were waiting to send the whole order together once the order was sent it arrived very quickly

Date of experience: March 23, 2024
GB
1 review
0 helpful votes
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Big disappointment
April 2, 2024

I ordered my stuff 14.02 and still haven't received yet, contact with customer service is very poor too

Date of experience: March 23, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Great item
April 2, 2024
Updated review

Good company, hopefully delivery turnaround time will improve soon

Date of experience: March 23, 2024

Delivery could be quicker
February 26, 2024
Previous review

Delivery could be quicker.
Good quality garment.

Date of experience: February 26, 2024
Canada
1 review
0 helpful votes
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Runs in fabrics
April 2, 2024

The product had dye runs in the fabric in multiple places

Date of experience: March 23, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Austria
1 review
0 helpful votes
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Worth waiting for,I'm gonna order again
April 2, 2024

This is my first time I'm satisfied with my order and gonna place order again

Date of experience: March 23, 2024
GB
1 review
0 helpful votes
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Avoid this company
April 2, 2024

Still waiting on my refund that I've had to argue with over my consumer rights absolutely horrendous I would never recommend ever

Date of experience: March 23, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Australia
1 review
0 helpful votes
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I'll try again!
April 1, 2024

Beautiful dress but not the same colour as I anticipated 🤪

Date of experience: March 22, 2024
Australia
1 review
0 helpful votes
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I'm disappointed in the time it's taken for my items to leave the warehouse. They r still sitting to be processed.

Date of experience: March 22, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Australia
1 review
0 helpful votes
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Didn't arrive
March 31, 2024

I wouldn't recommend ordering from this company. I placed an order and contacted them after 2 weeks about shipping. They told me the item is out of stock so could wait or refund. So selling goods out of stock and not advising customers at time of order is a red flag.

Date of experience: March 21, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Canada
1 review
0 helpful votes
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A-OK
March 31, 2024

Dress as described, can't wait to see it on my wife and good timing for shipping and service.

Date of experience: March 21, 2024
GB
1 review
0 helpful votes
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Satisfied
March 31, 2024

Straight forward to order and kept up to date throughout

Date of experience: March 21, 2024
GB
1 review
0 helpful votes
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Would like this dealt with, wasn't exactly cheap, worn for 2 hours and all bits falling off, would like this sorted because I'm not happy at all

Date of experience: March 21, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Good experience
March 31, 2024

Delivery took a round 2 weeks, but item arrived and it was ok maybe the material not as thick as I thought but over all ok

Date of experience: March 21, 2024