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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
There is no way the 2 piece outfit is made proportionately. I ordered a large and it's way too small. The pants are very tight around the hips and waist. The pants are very long. This set is also very see through. I have ordered several items from Chic me and always come up disappointed. Maybe the sizes are for Jr's. Nothing ever fits or the items are cheaply made. Guess I finally learned my lesson. I will not order from this site ever again.
Fast and accurate beautiful merchandise was my second time ordering from the website absolutely satisfying and great shipping packaging
Very satisfied tracking my order was very accurate and I was very pleased of the packages
Easy shopping great delivery and wonderful product
Excellent. The dress is amazing and I have ordered another two
Quick delivery, great fit, love the colours, looking forward to summer!
Had problems earlier? But persisted & got through
Perfect fit and Lots of great comments about the dress.
La operación de compra venta es muy fácil y rápida, lo único q puede ser complicados son los tiempos de espera para la entrega del producto
True to size great clothing and cloth. Fits great for any occasion and can be worn in any size.
No issues at all. Shipment took a while but worth the wait!
Whenever I order something and pay it always takes me to chase it up to find out it's out of stock. Customer service is good and always chose a different item but I wish you couldn't order and pay for something that's out of stock. This has happened a couple of times
The items are so beautiful. I love the quality of them and they're better than described on the website. I only wish the shipping was a little faster but overall the items are great.
The dress was adorable but unable to wear it because the zipper was broken.
I've received broken ear rings. The bow isn't even attached to the ear ring. It's not fixable but won't be worth the process of sending them back.
Calidad del vestido regular y de precio está costoso. La talla M es grande.
Hola
Gracias por notificarnos su queja.
Si tiene alguna pregunta, envíe su número de pedido o dirección de correo electrónico registrada: support@chicme.com, resolveremos el problema lo más rápido posible.
Te deseo un buen día!
Tuyo sinceramente,
Nice …………………………………….:.::,,,,,,…,,,…………………………………. …
The top to one of the outfits was way to small for me but the skirt fits.
Easy to navigate, excellent photographs of all items. Listen, I received my three items two of them did not fit. I emailed the company who offered me a 10% discount to keep them. I told them they do not fit. I do not want them… this Continued on nightly for almost a week… Mind you I have 10 days to return the items I don't want. When they finally gave me a return address, I was surprised at the cost of the shipping, which was my responsibility.…
An invoice within the package would have been nice, a little afraid to order from again, previous order was one of the oversized taupe "denim" Jackets with the phones lives in pockets. That's the other item. I wanted to keep from my order, the pink, one with the fuzzy arms.
Easy to navigate, excellent photographs of all items.
Good. See what arrives. The size for the body was correct, but not CUP size. Cannot wear what I ordered
It was lovely let's hope they fit well and look as amazing as they do on the website thanks
Didn't receive wat I wanted it was out of order was going back and forth in the end got a refund
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Quality of fabric and it doesn't look like the picture
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,