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ChicmeReviews 45,633

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,440
shipping
5,839
returns
602
This company responds to reviews on average within 9 days

Instant Feedback

235,592 reviews
GB
1 review
1 helpful vote
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Spent almost £85.00, items finally arrived in 2 deliveries over a month, all items incorrect. Wrote to return, Chic Me offered 109% discount if kept! I declined, then offered 20% if kept, I declined. Then Chic me advise a charge of £ 5,00 foir return label plus i had to pay for all collection, return costs, (although order was free delivery) This company is a scam!

Date of experience: May 12, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Idaho
1 review
1 helpful vote
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Dissatisfied…
May 21, 2024

The website is fine. It's just what you see in the pictures online and what you receive are way different sizing and looks.

Date of experience: May 11, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

France
1 review
0 helpful votes
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Good items I like
May 21, 2024
Updated review

I ordered often it's good but pants are big for me I hope you get sire XS

Date of experience: May 11, 2024

Good items but reduction not appliquas dommage
May 7, 2024
Previous review

Good items but reduction not appliquas dommage

Date of experience: April 24, 2024
Washington
1 review
0 helpful votes
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Products are fine
May 21, 2024

Products are fine but shipping is a mess and takes forever

Date of experience: May 11, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Canada
1 review
0 helpful votes
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Je ne commanderai jamais plus jamais mauvais service

Date of experience: May 10, 2024
ChicME O. Chicme Rep
over a year old

Bonjour
Merci de nous avoir fait part de votre réclamation.
Si vous avez des questions, veuillez envoyer votre numéro de commande ou votre adresse e-mail enregistrée: support@chicme.com, nous résoudrons le problème pour vous le plus rapidement possible.
Je vous souhaite une belle journée!
Cordialement,

Michigan
1 review
0 helpful votes
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It took 3 months for my packages to come
May 20, 2024

I will never order again. It took 3 months for my packages to come and I'm still missing a package

Date of experience: May 10, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Arizona
2 reviews
0 helpful votes
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Product not available
May 20, 2024

One item was not available. After two weeks, the balance of items were not processed. Hsd to cancel

Date of experience: May 10, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Not satisfied, not happy never to order again, low quality, less concern giving update to the customer the whereabout of the item ordered.

Date of experience: May 9, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

California
1 review
0 helpful votes
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Super Cute Jacket!
May 19, 2024
Updated review

This is the second one of these jackets I've purchased. I decided to get another colour because I got so many compliments on the first one. Also got one for a friend.

Date of experience: May 9, 2024

Lots of cool stuff on this site
October 18, 2023
Previous review

Lots of cool stuff on this site

Date of experience: October 18, 2023
Washington
1 review
0 helpful votes
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Delivery Time
May 19, 2024

It takes too long to receive orders in comparison to other vendors

Date of experience: May 9, 2024
GB
1 review
0 helpful votes
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Nice clothes
May 19, 2024
Updated review

Very pleased with items that were delivered. Thank you

Date of experience: May 9, 2024

Good Value
February 21, 2024
Previous review

Good Value

Date of experience: February 21, 2024
Australia
1 review
0 helpful votes
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.
May 19, 2024

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Date of experience: May 9, 2024
GB
1 review
0 helpful votes
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Chucked top in bin nothing like the picture
May 19, 2024

Disappointed with the black and white top awful awful awful awful

Date of experience: May 9, 2024
Greece
1 review
0 helpful votes
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Shopping experience
May 19, 2024
Updated review

The products were decent but there was a delay in receiving the items. If we are informed that they will take a particular time from the beginning it would be better

Date of experience: May 9, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


Easy shopping
April 13, 2024
Previous review

Easy shopping

Date of experience: April 3, 2024
GB
1 review
0 helpful votes
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Jacket
May 19, 2024
Updated review

Service was fantastic but clothing disappointed with the material

Date of experience: May 8, 2024

Can't return goods
March 23, 2024
Previous review

Took along time to arrive and now can't return itams

Date of experience: March 13, 2024
Canada
1 review
0 helpful votes
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Too small. Not well. No response for my return. Difficult are fir doing returns

Date of experience: May 8, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


Love the clothes
April 12, 2024
Previous review

Love the clothes

Date of experience: April 2, 2024
Florida
2 reviews
0 helpful votes
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It was great
May 18, 2024
Updated review

The best experience ever. Everything I got was there was a missing any items

Date of experience: May 8, 2024

Great!
October 18, 2023
Previous review

Great! Easy

Date of experience: October 18, 2023
GB
1 review
1 helpful vote
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Never again will I shop with chic me again
May 18, 2024

My order has been dispatched in two part both still waiting on one but both haven taken far to long to be dispatched.

Date of experience: May 8, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Dress
May 18, 2024

Unable to return easily lack of help and communication

Date of experience: May 8, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

California
4 reviews
0 helpful votes
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Size not true
May 18, 2024
Updated review

Items stated they were medium and I've purchased this size from you before and had no problemS. Now they fit like a size xsmall. I would like to exchange the items

Date of experience: May 8, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


Love their products
December 11, 2023
Previous review

Love their products

Date of experience: December 11, 2023