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ChicmeReviews 45,633

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,440
shipping
5,839
returns
602
This company responds to reviews on average within 9 days

Instant Feedback

235,578 reviews
Mongolia
1 review
0 helpful votes
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Always on time
June 11, 2024

They always have Fast shipping, reasonable prices, wonderful choices

Date of experience: June 1, 2024
Missouri
1 review
0 helpful votes
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Black and white striped shirt dress
June 9, 2024

It too over a month for me to get my product and then when I got it, the color was faded and it looked cheap. It did not look like the product on the website. Will not again from this company

Date of experience: May 30, 2024
Alabama
1 review
0 helpful votes
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Never Buying From Here Again
June 8, 2024

If I could give less stars, I would. I paid for the expedited shipping, which was an extra $20, for delivery by a specific date. The items did not arrive by the promised date, and I was unable to use them as the event had already passed. I reached out to customer support to return the items and receive a refund for both the products and the expedited shipping costs as it did not arrive on time as promised and as paid for. At first they tried to negotiate and asked me to keep the items and receive a 30% refund. I said absolutely not and continued to have to debate with them on retuning the items and receiving a full refund including shipping, after A WEEK of back and forth, they finally gave me a return address to send the items back to - and I had to pay for shipping AGAIN to return the items. They gave me a refund for the items, but have since ghosted me when I replied to inquire about the shipping I paid for but did not deliver. This is the worst customer experience I have ever had, and I will never recommend this company to anyone, nor will I ever use them again. Don't waste your time or money.

Date of experience: May 29, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Canada
1 review
0 helpful votes
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First order I'll be ordering more of products are good. Easy to order

Date of experience: May 29, 2024
GB
1 review
0 helpful votes
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Excellent
June 7, 2024

Very good, great choice of clothes and lots of different colours

Date of experience: May 28, 2024
GB
1 review
0 helpful votes
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Excellent fit
June 6, 2024

Absolutely love my purchase so comfortable to wear. And fits perfectly, would recommend this item to friends

Date of experience: May 27, 2024
Missouri
3 reviews
0 helpful votes
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Delivery time is too long
June 4, 2024
Updated review

My experience was awful. First mishap was one of the items I purchased was not available so they had to reimburse me in which I haven't received yet. The wait time took over 3 weeks to receive after I kept emailing them for my delivery

Date of experience: May 25, 2024

Just too many tabs to go through
April 30, 2024
Previous review

Just too many tabs to go through. The navigation could be a little better

Date of experience: April 20, 2024
GB
1 review
0 helpful votes
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Late delivery
June 4, 2024

The Tracking and delivery was atrocious
The material quality is poor on both items
I will not buy from chicMe ever again.

Date of experience: May 25, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Netherlands
1 review
0 helpful votes
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Mooie kwaliteit
June 3, 2024

Boven verwachting, super kwaliteit, snelle levering…goed te bereiken. Maat klopt precies, zelf zou ik 1 maat groter nemen

Date of experience: May 24, 2024
GB
2 reviews
0 helpful votes
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Fabulous quality fantastic price great quality I will recommend friends

Date of experience: May 24, 2024
Australia
1 review
0 helpful votes
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#
June 2, 2024

Ordering process was easy. Product arrived in timely fashion

Date of experience: May 23, 2024
Wisconsin
1 review
0 helpful votes
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Not impressed
June 2, 2024

The shirt is very scratchy and cheap material. I expected more of a soft feel to it. I wouldn't recommend.

Date of experience: May 23, 2024
GB
1 review
1 helpful vote
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Do not purchase!
June 2, 2024

Site makes it very difficult to return items for a refund. I ordered and the items were not my preference though okay, seemed low quality compared to the price I paid for purchase, and arrived way too late. The shipping times on the website are very misleading so give about 30 days before you receive anything. Contacted site for a refund, very slow replies and offered a 10% refund in exchange of me keeping the items. I told them this was not possible and opened a dispute via PayPal. Eventually settled on a 50% refund in exchange for keeping the items but if you're looking to return don't expect a 100% refund or anything at all. Make sure you pay via PayPal for buyer protection too otherwise they will play you.

Date of experience: May 23, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Indiana
1 review
0 helpful votes
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Amazing!
June 1, 2024

Great quality and true size. Everything is so nice. Definitely would recommend!

Date of experience: May 22, 2024
GB
1 review
0 helpful votes
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Disappointed
June 1, 2024

Quality disappointing and now I can't see how to return the items

Date of experience: May 22, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

North Carolina
1 review
0 helpful votes
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Bad service
May 31, 2024

I never received my order and I feel it's on the vendor to make it right with the customer. You should refund my money or ship me the items I ordered. I will never order from this company again and I will share my experience with everyone.

Date of experience: May 21, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Canada
1 review
0 helpful votes
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Livraison extrêmement longue
May 31, 2024

Ça pris deux mois avant de recevoir ma robe et les mesures ne sont pas bonnes du tout …

Date of experience: May 21, 2024
ChicME O. Chicme Rep
over a year old

Bonjour
Merci de nous avoir fait part de votre réclamation.
Si vous avez des questions, veuillez envoyer votre numéro de commande ou votre adresse e-mail enregistrée: support@chicme.com, nous résoudrons le problème pour vous le plus rapidement possible.
Je vous souhaite une belle journée!
Cordialement,

Florida
1 review
0 helpful votes
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Very dissatisfied will not shop with Chicme ever again. You are not even trying to recover my package.

Date of experience: May 20, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

New Jersey
1 review
0 helpful votes
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Over a month and I still haven't received my package

Date of experience: May 20, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

California
1 review
0 helpful votes
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It's been two month still haven't got my complete order they keep extending when it will ship five days more and still nothing my first time ordering but not please so far

Date of experience: May 19, 2024