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ChicmeReviews 45,633

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,440
shipping
5,839
returns
602
This company responds to reviews on average within 9 days

Instant Feedback

235,572 reviews
GB
1 review
0 helpful votes
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Really good set
June 13, 2024
Updated review

Good site easy to use but not enough information after ordering confirmation email then nothing delivery longer than says

Date of experience: June 3, 2024

Good site easy to use
May 7, 2024
Previous review

Good site easy to use

Date of experience: April 25, 2024
GB
1 review
0 helpful votes
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Green three piece outfit
June 13, 2024

Delivery took a while and the fabric is thinner than I expected on the three piece set. It's also a lot smaller than I thought a large would be.

Date of experience: June 3, 2024
Germany
1 review
0 helpful votes
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I have not received my order
June 13, 2024

I didn't receive my order. I only received an investigation after asking. I got my money back. My first experience wasn't good.

Date of experience: June 3, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Late delivery
June 13, 2024

My clothes took about 4 weeks to arrive so not brilliant as I wanted them sooner.

Date of experience: June 3, 2024
Georgia
2 reviews
0 helpful votes
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Very Pleased
June 13, 2024

My order came in a timely manner. I love the shoes, very comfortable.

Date of experience: June 3, 2024
GB
1 review
0 helpful votes
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Excellent goods will shop with you again
June 13, 2024

Very good and the quality is great sizes are right will shop again

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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Stylé and quality
June 13, 2024

I order many times with chic me. It just takes a long time to arrive

Date of experience: June 3, 2024
Canada
1 review
2 helpful votes
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Not sized properly
June 13, 2024

Took a long time. Tracking numbers didn't work. Small fell to the ground. Not a 25ish. More like a 32+

Date of experience: June 3, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Belgium
1 review
0 helpful votes
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Long waiting
June 13, 2024
Updated review

I ordered Some nice things but it came very late and also in to parcel.
You went me by mail your explanations that was ok

Date of experience: June 3, 2024

Very quick delivery super
August 23, 2022
Previous review

It s ok to order lovely Dresses and Nice combination colour

Date of experience: August 23, 2022
Australia
1 review
0 helpful votes
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Didn't like having to wait
June 13, 2024

Had to wait for the purchases wanted the clothes for a cruise but they didn't arrive in time

Date of experience: June 3, 2024
GB
1 review
2 helpful votes
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Take a leap like I did
June 13, 2024
Updated review

It's not very often that I purchase anything from Chin me but each time that I have it has been uncomplicated /easy to order which comes with the bonus of not having to wait weeks for delivery.
The product I bought fitted very well as I never thought about buying a jumpsuit (l don't normally wear any trousers) but thought I would take a leap and ordered one and was surprised how well it fitted/looked on me. Will be ordering another one.

Date of experience: June 3, 2024

Shopping with Chic is very straightforward
April 9, 2024
Previous review

Shopping with Chic is very straightforward. Easy to find what you are looking for.
Delivery is pretty fast.

Date of experience: March 29, 2024
California
1 review
0 helpful votes
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Over two months for delivery
June 13, 2024

Clothes where fine though waiting over two months for delivery is unacceptable so won't use this site again

Date of experience: June 2, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Bad experience I still haven't received my package after two months

Date of experience: June 2, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Tennessee
1 review
1 helpful vote
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Lingerie
June 12, 2024

Sizes are difficult to determine; not enough info provided to return or swap

Date of experience: June 2, 2024
Washington
1 review
0 helpful votes
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Don't order
June 12, 2024
Updated review

This company is not reliable after having my order for more than a week I was notified an item was no longer available then the order just sat once finally being moved to ready to be shipped another five days and no movement I canceled the order they didn't want to comply so I let them know the credit card company would get involved and a little back and forth I was able to get my money returned… bottom line to much of a hassle

Date of experience: June 2, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


Good so far
April 5, 2024
Previous review

Good so far

Date of experience: March 26, 2024
Florida
2 reviews
0 helpful votes
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Capri pants I bout were too big.
June 12, 2024
Updated review

That look like the fabric would have been soft, but it's hard and doesn't feel soft while wearing them

Date of experience: June 2, 2024

I love this site!
June 6, 2021
Previous review

I love this site!

Date of experience: June 6, 2021
GB
1 review
0 helpful votes
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Far too long for UK deliveries - Need a warehouse in the UK
June 12, 2024
Updated review

Took over 9 weeks for me to receive my order and this happened before when I placed an order last year and I had to spend so much time sending messages as their shipping/tracking info doesn't change for weeks and weeks but will never ever buy from them again because of this. They need a warehouse in UK or stop advertising on UK social media sites and blatantly lying about shipping times. Shein and Temu have no problem with delivery times and always within a week or just over after placing order. I do love Chic Me's fashion range despite how expensive it is and they would make so much more revenue with a UK warehouse it's crazy to me why they don't.

Date of experience: June 2, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


I'm taking a risk with the last 2 orders I've placed...
November 4, 2023
Previous review

I'm taking a risk with the last 2 orders I've placed as first ever order back 5 weeks ago still hadn't arrived and according to your tracking you use, nothings left the depot nor country so if these 3 orders today I've placed dont arrive within the 30 days I'll have no choice but to go to TrustPilot and warn anyone looking to use Chic Me from the UK

Date of experience: October 5, 2023
New York
1 review
0 helpful votes
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Not too happy
June 12, 2024

Ordered one thing and got another. All my emails regarding this issue now go ignored. Will never purchase again from chicme.

Date of experience: June 2, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Canada
1 review
0 helpful votes
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Beautiful
June 11, 2024

Love the products!
I like how everything fits, as long as you order the right sizes.
Beautiful colours.

Date of experience: June 1, 2024
France
1 review
0 helpful votes
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Les modèles sont jolis avec un bon rapport qualité prix 🥰

Date of experience: June 1, 2024

Joli produit et bon rapport qualité prix
November 1, 2023
Previous review

Joli produit et bon rapport qualité prix

Date of experience: November 1, 2023