website thubmnail of Chicme

ChicmeReviews 45,633

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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About the Business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,440
shipping
5,839
returns
602
This company responds to reviews on average within 9 days

Instant Feedback

235,566 reviews
California
1 review
0 helpful votes
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Lucky to receive just one star
June 26, 2024

Horrible customer service. Never received my item. Basically made me track my package and they couldn't tell me where it was delivered. Reached out and after the Devin's message they stopped responding. Never buy from them again.

Date of experience: June 16, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Georgia
1 review
0 helpful votes
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Item too small
June 26, 2024

I ordered a large but it fits like a small. I have reordered in a bigger size

Date of experience: June 16, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Products are great
June 26, 2024

Good products and service when dealing with person is good but deliveries get lost and take ages to arrive.
Good overall though

Date of experience: June 16, 2024
Colorado
3 reviews
0 helpful votes
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Not as pictured
June 25, 2024

First off I want to say that your customer service team is wonderful. They got right back to me when I emailed them.
However, when the shirt arrived I was beyond disappointed to say the least. The picture shows A very vibrant yellow shirt that lays nicely on the body. That's not what I received. I received a VERY dingy yellow top with a grayish look & the shirt is "boxy" and has no form to it at all.
I will not be ordering from you again.

Date of experience: June 15, 2024
GB
1 review
1 helpful vote
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Not happy
June 24, 2024

It took 4 weeks to arrive……………………………………………………………………………..

Date of experience: June 14, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Green and cream trouser set
June 24, 2024

Disappointed with this set as when ordered it was green and white on the site but when it came it was dark cream and green then I wanted to send it back and get a refund they kept saying to me I could have a 15 % refund and keep item. All I wanted was a refund and still they didn't listen to me and was offered a 50% refund and keep items. I didn't want the items. In the end I had to keep them cos it was too late to send items back! So I'm the end I was 23 pounds out of pocket.so won't be ordering off chic me again

Date of experience: June 14, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Tennessee
2 reviews
1 helpful vote
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Never Again
June 22, 2024

Items were never in stock and there was no communication on the status of Mr order unless I initiated it, at which point half the items were not even in stock and no one could tell me when when they would be.

Date of experience: June 12, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Washington
1 review
0 helpful votes
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Very dissatisfied didn't receive my order
June 22, 2024

I had a very bad experience, once again I didn't receive my order

Date of experience: June 12, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

New York
1 review
0 helpful votes
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Very disappointed that I had to pay shipping for $.69. I hope you could make that up to me.

Date of experience: June 11, 2024
Tennessee
1 review
0 helpful votes
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The color
June 20, 2024

I was not impressed with the color and I did not know that you could see through it and it is too big

Date of experience: June 10, 2024
Cabo Verde
1 review
0 helpful votes
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Lovely clothes - quite small fitting
June 20, 2024

Clothes are really lovely and good quality - unfortuantely they did not fit me- I have WhatsApp'ed the number on how to return but never had a reply so I have still got the clothes I ordered which need returning. Would appreciate someone contacting me
Thank you

Date of experience: June 10, 2024
GB
2 reviews
0 helpful votes
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Lovely clothing
June 19, 2024
Updated review

Amazing clothing. Will definitely buy from this company again

Date of experience: June 9, 2024

Love all the clothes
April 30, 2024
Previous review

Love all the clothes

Date of experience: April 20, 2024
Michigan
1 review
0 helpful votes
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Trying to return item
June 19, 2024
Updated review

My item was too big and trying to return it. They will not give me a return address and only trying to give 25%refund.

Date of experience: June 9, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,


They make it very difficult to return items
October 5, 2023
Previous review

They make it very difficult to return items.

Date of experience: September 5, 2023
GB
1 review
0 helpful votes
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Took ages to arrive tops are child size
June 19, 2024

The order took over a month to arrive and the tops were far shorter in the pic and seemed more child size so will not be used

Date of experience: June 9, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Australia
1 review
1 helpful vote
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Overall experience not good
June 18, 2024

Order was taken to an agent as I wasn't home even though wasn't advised that would happen tracking said it was in a depot 30 minutes away had to phone express company they said it was somewhere else product not like photo

Date of experience: June 8, 2024
Pennsylvania
1 review
0 helpful votes
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Beautiful shoes
June 18, 2024

Fast service and delivery. Beautiful shoes will purchase again.

Date of experience: June 8, 2024
New York
1 review
0 helpful votes
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Shopping
June 18, 2024

Shopping was easy the quality of the products are below my standards and way too long.

Date of experience: June 8, 2024
Texas
1 review
0 helpful votes
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You get what you pay for
June 18, 2024

Does not fit as great as it looks on photo. Seems somewhat cheap material, understanding the price was cheap too.

Date of experience: June 8, 2024
California
1 review
0 helpful votes
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Rubbish
June 18, 2024

I've not received all of them tried to get in touch but can't speak to anyone you have been paid for all my items and I've not received them but you've took my money scam

Date of experience: June 8, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Fab! True to size love it!
June 17, 2024

Very efficient and lots of updates too as to the status of my order

Date of experience: June 7, 2024