website thubmnail of Chicme

ChicmeReviews 45,633

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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About the Business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,440
shipping
5,839
returns
602
This company responds to reviews on average within 9 days

Instant Feedback

235,562 reviews
Georgia
1 review
0 helpful votes
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Great ourchase
July 3, 2024

Was very happy with almost all items ordered. Even though I ordered the same size items fit differently.

Date of experience: June 23, 2024
Colorado
1 review
0 helpful votes
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Horrible customer service
July 2, 2024

I bought two items, they took over a month to receive. They didn't fit. I tried to return them multiple times within the 14 day window and the agent would NOT and literally refused to give me a shipping label. They kept trying to tell me to keep the 2 items and give me a % of the money I spent. So, I have disputed with my credit card company.

Date of experience: June 22, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Virginia
1 review
0 helpful votes
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Items run very small
July 1, 2024

Ordered XL item received is very small……………………………..

Date of experience: June 21, 2024
California
1 review
0 helpful votes
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Quality products
July 1, 2024
Updated review

Fit is fine on one item but not as good on another. Decided to keep and alter.

Date of experience: June 21, 2024

Great clothes thank you
March 7, 2023
Previous review

Great clothes thank you

Date of experience: March 7, 2023
South Dakota
1 review
1 helpful vote
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Title
July 1, 2024

Your prices are good. But you take way too long for delivery. Then if there is a problem you do not contact us right away.

Date of experience: June 21, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Review
June 30, 2024

I like shopping here but if ur needing it order early takes a long time to come apart from all the clothes I have ordered is top quality

Date of experience: June 20, 2024
Oregon
1 review
0 helpful votes
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Nice selection
June 30, 2024
Updated review

Loved everything I bought from here! Always satisfied with what I buy! Great packaging and great selection to choose from!

Date of experience: June 20, 2024

Shacket
May 21, 2024
Previous review

Excellent shopping experience! Clothes come neatly packaged! Quality material and anything I've ever purchased got me lots of compliments! I'm always checking out your site for new and different clothing items!

Date of experience: May 11, 2024
GB
1 review
0 helpful votes
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Not happy
June 30, 2024

The process took so long! The black dress looks pale. It's not how it looks in the pictures

Date of experience: June 20, 2024
California
1 review
0 helpful votes
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I am still waiting for half of my order and the part I received needs too be returned, and this is my second time reaching out, I haven't received a response, Where is my items. Please contact me *******@ymail.com *******604BerniceStarks

Date of experience: June 19, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Holiday clothes
June 29, 2024

Took too long to come arrived after my holiday would like to know how to return the items please

Date of experience: June 19, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Tennessee
2 reviews
0 helpful votes
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Never received
June 29, 2024

They never sent my order.
Nor did they contact me regarding it

Date of experience: June 19, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Absolutely disgusting customer service I request a full refund

Date of experience: June 18, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Delivery
June 28, 2024

Delivery was long almost a month but when I was ordering it said delivery would be only 10 days

Date of experience: June 18, 2024
Kentucky
1 review
0 helpful votes
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Vacation
June 28, 2024
Updated review

Good quality. True to size. Can't wait to wear this on my Cruise.

Date of experience: June 18, 2024

Miami vacation
July 21, 2021
Previous review

Loving the jumper. Beautiful colors.
The batwing outfit was cheap looking and was very disappointed with it.

Date of experience: July 21, 2021
GB
1 review
1 helpful vote
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Playsuit
June 28, 2024

My order took over a month to arrive, it came and was too small

Date of experience: June 18, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Florida
1 review
0 helpful votes
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I got 2 blouse that did not fit I tried to exchange them for XL and the only offer they keep giving me is 30% refund and for me to keep something that does not fit. And when I insist I got a rude email that I must pay and send back the clothes with no acknowledment of me getting back my money or the size that fits

Date of experience: June 18, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Texas
1 review
0 helpful votes
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Excellent
June 27, 2024

I have ordered this blouse in all 3 colors! I love it and get tons of compliments! Totally recommend!

Date of experience: June 17, 2024
Germany
1 review
0 helpful votes
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Mein Paket ist nicht angekommen
June 27, 2024

Ich bitte um mein Geld! Zurück überweisen!
Habe keine Ware erhalten!

Date of experience: June 17, 2024
ChicME O. Chicme Rep
over a year old

Hallo
Vielen Dank, dass Sie uns Ihre Beschwerde mitgeteilt haben.
Wenn Sie Fragen haben, senden Sie uns bitte Ihre Bestellnummer oder Ihre registrierte E-Mail-Adresse: support@chicme.com. Wir werden das Problem so schnell wie möglich für Sie lösen.
Ich wünsche Ihnen einen schönen Tag!
Mit freundlichen Grüßen

GB
1 review
0 helpful votes
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I loved the jumpsuit it's so nice but disappointed with the yellow top it was very washed out colour it looked

Date of experience: June 17, 2024

So far so good
May 23, 2024
Previous review

So far so good

Date of experience: May 13, 2024
GB
1 review
0 helpful votes
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Do not ever use this website - no product delivered and refused to give refund

Date of experience: June 16, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,