Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Was very happy with almost all items ordered. Even though I ordered the same size items fit differently.
I bought two items, they took over a month to receive. They didn't fit. I tried to return them multiple times within the 14 day window and the agent would NOT and literally refused to give me a shipping label. They kept trying to tell me to keep the 2 items and give me a % of the money I spent. So, I have disputed with my credit card company.
Ordered XL item received is very small……………………………..
Fit is fine on one item but not as good on another. Decided to keep and alter.
Your prices are good. But you take way too long for delivery. Then if there is a problem you do not contact us right away.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I like shopping here but if ur needing it order early takes a long time to come apart from all the clothes I have ordered is top quality
Loved everything I bought from here! Always satisfied with what I buy! Great packaging and great selection to choose from!
Excellent shopping experience! Clothes come neatly packaged! Quality material and anything I've ever purchased got me lots of compliments! I'm always checking out your site for new and different clothing items!
The process took so long! The black dress looks pale. It's not how it looks in the pictures
I am still waiting for half of my order and the part I received needs too be returned, and this is my second time reaching out, I haven't received a response, Where is my items. Please contact me *******@ymail.com *******604BerniceStarks
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Took too long to come arrived after my holiday would like to know how to return the items please
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
They never sent my order.
Nor did they contact me regarding it
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Absolutely disgusting customer service I request a full refund
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Delivery was long almost a month but when I was ordering it said delivery would be only 10 days
Good quality. True to size. Can't wait to wear this on my Cruise.
Loving the jumper. Beautiful colors.
The batwing outfit was cheap looking and was very disappointed with it.
My order took over a month to arrive, it came and was too small
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I got 2 blouse that did not fit I tried to exchange them for XL and the only offer they keep giving me is 30% refund and for me to keep something that does not fit. And when I insist I got a rude email that I must pay and send back the clothes with no acknowledment of me getting back my money or the size that fits
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I have ordered this blouse in all 3 colors! I love it and get tons of compliments! Totally recommend!
Ich bitte um mein Geld! Zurück überweisen!
Habe keine Ware erhalten!
Hallo
Vielen Dank, dass Sie uns Ihre Beschwerde mitgeteilt haben.
Wenn Sie Fragen haben, senden Sie uns bitte Ihre Bestellnummer oder Ihre registrierte E-Mail-Adresse: support@chicme.com. Wir werden das Problem so schnell wie möglich für Sie lösen.
Ich wünsche Ihnen einen schönen Tag!
Mit freundlichen Grüßen
I loved the jumpsuit it's so nice but disappointed with the yellow top it was very washed out colour it looked
Do not ever use this website - no product delivered and refused to give refund
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,