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Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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I order my outfit on 01/21/2018 I am going to a party on 02/09/2018 I hope it be shipped to me by then I have bought everything to go with the jumper... I got fingers and toes crossed and got to go look for a plan B just in case its not back in time =(
Take forever, cheap materials, horrible workmanship, and missing orders! Stay away from these crooks
Hello Taylor
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website. Please send your order number to support@chicme.com, we will help you solve your problem.
Personally I think that the shipping and processing period is wayyy too long... other than that the sneaker I ordered seems to be good quality I love it as much as I did before i physically receiver it. However the sizes of that particular sneaker seems to run a bit small so you should probably order a size or half size up!
Hello Sugar
First of all, we want to apologize for the unfortunate experience you with the shipping of your order.We truly understand how important it is for you to not only receive quality products and services but to also receive your order in a timely manner.We will improve this part in the near future.
The second time bought here, just bought a few days ago, I feel the quality of the company's stuff is better, but also faster logistics, I feel very good
This site sucks been waiting on a piece of lingerie for over a month no site should take that long very disappointing right before Christmas so pissed watch out people for this company
Hello Richard,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order and shipping
Could you please send your order number to the email address:support@chicme.com?we will help you check your order.
I wouldn't even give this site a star if it was up to me. worst customer service ever. I placed my order after thanksgiving thinking that I will get my items before DEC 16th.. I even paid extra for expedite shipping. Til this day I just received 2 items out of 3. Where and what happened to my other item? I have no clue. Every time I wrote to customer service regarding my concerns. All they can say is. Your items on its way, (NOT PATIENT), but patent. If I can fwd all my emails and posted on here i will
Hello Taag,
Thank you for your review!
First of all, we want to apologize for this unpleasant experience you had with your first order.
We truly understand how important it is for you to not only receive quality products and services but to also receive your order in a timely manner.
Please visit your Order History page. Simply click on "Contact Seller" next to the appropriate item and our customer service will help process your request.
I ordered 15 items on 11/20/17. I have written numerous e-mails to the support group, sent a facebook message, and never got a response. I am going to dispute the charges if I don't get a response ASAP!
Hello Jeanette,
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website. Please send your order number to support@chicme.com, and check email spam folder, we will help you solve your problem.
Rubbish or a scam. Still waiting after ordering dress for 40th birthday. It's been 5 weeks so far. No updates or communication. Are they making it from scratch or what... Do not order from this site..
Hello Laverne,
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website. Please send your order number to support@chicme.com, we will help you solve your problem.
Business services are particularly thoughtful, recently friends around boast I have better clothes, clothes to wear more and more taste, the pursuit of my side also more people, I am very happy.
I AM WARNING EVERYONE HERE NOT TO USE CHICME.COM. The clothes are made on command and the material you receive will be totally different that what you see pictured. I lost over 200$ on things i could buy at a halloween store for 1/10th the price. I hope someone reports this site as they steal images from other sites for their site. Check the reviews on other sites as well. This is a con website. You will also not get all your items within the time because the items are shipped from china. The company is not based in england. Smith t., lily. M are fake reviews (at quick glance. There is no way you will be happy with what you receive. I would add pictures if i could so you could see just how bad the quality is. Sam g. Is 100% correct. They have no contact number for a reason. When you try to email them you will get the same response over and over, what's worse is that they do the same within their site messaging response system. They promised to refund me for 2 items that were "not in stock" but i have yet to receive it and the order was over a month ago. I hope the authorities crack down on this site and put the owners in jail for a long time. Everything they state on the site is a lie. Even the supposed "black friday sales". Everyday they have a fake 50 to 60% off sale. Don't be fooled. I should have known. If it's too good too be true, it is. When you read the reviews, notice the disparity between (awesome and horrible). There is no median review because the reviews are all either fake (awesome) or real (horrible). Notice also that the 5 star reviews are all duplicates ("so pretty" "i like"). These are persons paid by chicme to leave good reviews. Be smart and read all the reviews. I hope someone reading this review contacts the proper authorities and cracks down on this site before more people get robbed. I don't know what else to say other than to warn you all again. N
Hello David,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand how important it is for you to not only receive quality products and services but to also receive your order in a timely manner.
Please continue to contact us by email, and we will try our best to solve your problem（support@chicme. Com）
Several good shopping experience, so I have had a very high rating of the store, is a conscience shop, I will continue to pay attention
This company crops the heads of the actual women in the picture to sell their items. These are designs stole from real designers and they should be stopped. Be careful, I know a few people who have ordered from them and their quality is so low!
Hello. Thank you very much for your support.
We are an online store which has a selling history for 8 years.
We also have stores on Amazon and Wish.We always try our best to provide you the best shopping experience.
Thousands of customers place orders in our store everyday.
Many wholesale buyers also have cooperation relationship with us for a long time.
If you are not satisfied after you receive the item, we always try our best to solve your problem after you receive it.
I made an order a month ago, and they didn't send me my order. Please don't buy from this website. Waste your money! Don't buy!
Hello Sally,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order and the customer service received.
Could you please send your order number to the email address:support@chicme.com?we will help you check your order.
We appreciate your patience and understanding in this matter.
Best wishes,
Chic Me
I bough a sweater. The material was equivalent to the blanket you get in your jet blue flight. Actually, the blanket is better... I'm so upset I spent my money on this shiatttt.
Hello Denise,
Thank you for your review!
First of all, we want to apologize for this unpleasant experience you had with your first order.
We truly understand how important it is for you to not only receive quality products and services but to also receive your order in a timely manner.
Could you please send your order number to the email address:support@chicme.com?we will help you solve your problem
I previously shopped on this site. I browsed some shopping site on Black Friday, jesus, the price of Chicme is too low and I will buy more in recent time.
Ive been waiting about 3 weeks for my order, when i try and check the shipping details, nothing shows up. I feel like this is scam and dont think Ill be shopping on this site EVER again.
Hello Gg,
Thank you for your review!
We are deeply sorry you had such an unpleasant experience with your order.
We truly understand how important it is for you to not only receive quality products and services but to also receive your order in a timely manner.
Furthermore, to address your concerns and be able to help you in the best way possible, we kindly ask you to contact us at support@chicme.com
After waiting what felt like forever I finally got my order only to dicover 3 of th 5 items wasn't there... I've emailed every single day and no reply. I want my money back or the merchandise overnighted asap! Funny how these thieves will email back when you just want to know how much longer will it take to get your order... dont ever, ever waste money with them... trust me!
Hello Melinda
We deeply apologize for the inconvenience this situation might have caused you! This is due to the fact that your items were shipped separately.
Please check email spam folder or visit your Order History page, click on "Contact Seller" next to the appropriate item and our customer service will help you check it
I ordered a dress and top back in June. The top came end of July and was just like the picture which was great and the dress eventually came mid September. Unfortunately the dress was nothing like the picture. I decided to give this company another chance so I ordered again a dress October 19th and this time I paid express delivery so it would be here for a Xmas party. The dress was unfortunately returned back as it was damaged in transit. Chicme apologized and sent me another one November 4th and it came on the 8th which I was happy with. The dress is a little big as wanted to be safe because of the Asian sizing. I will say Im impressed it came so quick and yes it did look like the picture this time.
Hello Michelle,
Thank you so much for your review! We welcome and encourage customer feedback, be it positive or negative since it can help us improve our products and services even more.
We are truly happy to hear that you like the dress and also our website! We will make sure to forward your feedback.
Furthermore, allow us to apologize for any inconvenience our product with quality problems might have caused you! We will improve this part in the near future.
Please send your order number and the screenshot of our reply to us through Facebook message, we will offer you a cash coupon.
Please let us know if you would like further assistance in this matter as we are always happy to help!
Ordered a dress especially for my birthday. Was on "sale" but still overpriced. Waited 3 weeks past my birthday for arrival Dress is way too small (was pictured on the site on a model with massive boobs and bigger than me) and the hemline goes up my $#*!! They will not exchange or refund the item - TOTAL waste of money - I am furious! Maybe I can give it to my 10 year old cousin?
Hello Danielle,
Thank you for bringing this concerning issue to our attention.
Please accept our heartfelt apologies for the unfit item and customer service that you have received from our representatives. Please visit your Order History page. Simply click on "Contact Seller" next to the appropriate item and our customer service will help process your request
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Laura
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order and shipping
Could you please send your order number to the email address:support@chicme.com?we will help you check your order.