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ChicmeReviews 45,632

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,441
shipping
5,840
returns
603
This company responds to reviews on average within 8 days

Instant Feedback

235,902 reviews
debora f.
Italy
1 review
5 helpful votes
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chicme is a FRAUD-site. the custom care doesn't exist. they don't answer to the emails. the items do not arrive, and if you register on the site they SPAM you every day with 10 mails. there is no way that you delete you information and profile. they just say that you can sign them as SPAM, buy they will keepo un sending spam. thih is just unlegal

Date of experience: April 3, 2018
ChicME O. Chicme Rep
over a year old

Hello debora,
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website. Please send your order number to support@chicme.com, we will help you solve your problem.

Germany
1 review
4 helpful votes
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Don't deliver
April 2, 2018

ChicMe collects your money & doesn't send the items you've paid for. When you ask customer service where your merchandise is, they make up a new excuse & put you off.

Date of experience: April 2, 2018
ChicME O. Chicme Rep
over a year old

Hello Katarina,
Thank you so much for the review!
First of all, we want to apologize for this unpleasant experience you had with your order.
We truly understand how important it is for you to not only receive quality products and services but to also receive your order in a timely manner.
Could you please send your order number to the email address:support@chicme.com?we will help you solve your problem

Maryland
1 review
1 helpful vote
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I received two out of three of the items I ordered. Considering the fact that these items were ordered for a photoshoot, and now I am EXTREMELY inconvenienced, I am not impressed as a first time customer at all! I was charged for something I did not received which is not okay. Nor, was I contacted or notified that the item was not available. At this point I need to see some shoes asap, or my account needs to be refunded. Period.

I was trying to give this company a new try but AFTER I receive the shoes that I PAID FOR, I will not be ordering again.

Date of experience: March 28, 2018
ChicME O. Chicme Rep
over a year old

Hello Dominique
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website. Please send your order number to support@chicme.com, we will help you solve your problem.

GB
1 review
1 helpful vote
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I ordered from chicme on the 5th march an it arrived this morning and iv never seen something so badly made in all my life its awful. Thought i was getting a beautiful baby doll like it looks in the picture but what i got was a disgrace. Its so poorly made i couldn't even get it on as one side didnt match the other the shoulders are uneven. The stitching is hanging out everywhere. What an absolute joke. Money down the drain. DONT BUY FROM CHICME.

Date of experience: March 24, 2018
Maryland
1 review
0 helpful votes
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Okay
March 22, 2018

Dress was too big around breast area. And the straps so not have a clean ending, it's like a shoe lace without the end part. Very thin material.

Date of experience: March 22, 2018
Ohio
1 review
0 helpful votes
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Great clothes
March 21, 2018

Most sizes i wear small i love to scroll n look at the clothes most items cant blow up i dont like that

Date of experience: March 21, 2018
France
1 review
7 helpful votes
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DO NOT ORDER FROM THERE. The pictures are NO WAY similar to the item you gonna recieve. I just lost 100 grounds recieving items that i can't even use. I tought it was a US website but is a chinese one so it took me almost 2 months to get my order.
What a shame that this website still open. RUN AWAY IT IS FAKE!

Date of experience: March 12, 2018
ChicME O. Chicme Rep
over a year old

Hello EcHa,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order and shipping
Could you please send your order number to the email address:support@chicme.com?we will help you check your order.

Canada
1 review
5 helpful votes
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TOTAL SCAM
March 11, 2018

Awful website

Awful website. I cancelled my order, the order was processed anyway. The shoes I receive were very poor quality and had a very strong "petroleum smell". Do not trust positives reviews... It's impossible they are legit. Unless you want to pay $60 for a pair of shoes that is not even worth $10!

Date of experience: March 11, 2018
ChicME O. Chicme Rep
over a year old

Hello Clara
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with your order, as it is never our intention to create inconveniences for our customers and we do try our best to satisfy our customers on our website. Please send your order number to support@chicme.com, we will help you solve your problem.

Connecticut
1 review
3 helpful votes
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SCAM
March 9, 2018

The review below explains everything accurately. This site is a SCAM. The pictures are not real and if you look at the reviews EVERY REVIEW is GREAT they are writing out fake reviews to sell their clothing. I wanted to return an item, seller REFUSED to give me a return although thhe site clearly state returns are allowed. The outfit I ordered looked like a halloween costume. I was told to sell my item on "eBay" please don't give this site any of your money, you will regret it. Shipping took over a month and a half. Disgusting service.

Date of experience: March 9, 2018
ChicME O. Chicme Rep
over a year old

Hello Maja,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the unsatisfied items of your order.
Please trust us that we truly understand how important it is for you to not receive quality products and services, we will contact our relevant department to improve our items and serveice as soon as possible. You can return the items to us for refund or exchanging, please don’t worry about it.
Please continue to contact us by email, and we will try our best to solve your problem(support@chicme. Com)

China
2 reviews
1 helpful vote
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Very happy
March 8, 2018

Very happy, the product was a great knock-off of the designer $7,000 red boot. Happy with the company, customer service, my product... yummy

BTW how about some of the rhinestone boots that are the rage!

Date of experience: March 7, 2018
GB
1 review
0 helpful votes
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Good
March 6, 2018

A little on the small side but overall nice jacket! Normally a size 14 uk but ordered 2Xl. Delivery took a little bit longer than expected but arrived

Date of experience: March 6, 2018
Florida
4 reviews
7 helpful votes
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Ok
March 6, 2018

Items are not as great of quality but it will work, shipping was ok, customer service was excellent. I would definitely order from them again

Date of experience: March 5, 2018
GB
1 review
5 helpful votes
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TERRIBLE
February 22, 2018

Do NOT waste your time with this awful company. I ordered a size small dress that should come down my my mid thigh, when I got them, it was HUGE, disgusting material that felt like a bin bag, was extremely see through, and came down to my shins. Clearly a completely different dress to what the model on the site was wearing. I contacted customer service regarding a refund, I got told a few days later that if I paid for the postage to ship them back to China, then they could give me 20% off of my next purchase. If I paid £5 for the dress (which is much more than what it's worth) then I wouldn't be as mad, but I paid £23 for what I thought was a good quality dress and now I'm not getting that money back. Screw this company, don't ever buy from them.

Date of experience: February 22, 2018
ChicME O. Chicme Rep
over a year old

Hello Ellen,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand how important it is for you to not only receive quality products and services but to also receive your order in a timely manner.
Please continue to contact us by email, and we will try our best to solve your problem(support@chicme. Com)

GB
2 reviews
8 helpful votes
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ORDER AT YOUR PERIL!
February 20, 2018

RECEIVED ITEM THAT WAS COMPLETELY DIFFERENT COLOUR TO THAT ADVERTISED ON WEBSITE (SHOULD HAVE BEEN GREY, WAS MOSS GREEN), THEY WILL NOT PAY FOR RETURN POSTAGE OR REFUND, INSTEAD THEY ARE OFFERING 15% OFF NEXT PURCHASE. COMPLETE RIPOFF!

Date of experience: February 20, 2018
ChicME O. Chicme Rep
over a year old

Hello Martine,
Thank you for your review!
First of all, we want to apologize for this unpleasant experience you had with your first order.
We truly understand how important it is for you to not only receive quality products and services but to also receive your order in a timely manner.
Could you please send your order number to the email address:support@chicme.com?we will help you solve your problem

GB
1 review
4 helpful votes
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Do not buy from them!
February 19, 2018

I have received a vrry bad quality dress which doesnt look kike the one advrrtised. And they wont send me a full refund, notveven 50% unless i send the dress back, to their Chines premises which will cost me a fortune anyway. Stay away fron this shop!

Date of experience: February 19, 2018
ChicME O. Chicme Rep
over a year old

Hello Fabienne,
Thank you for bringing this concerning issue to our attention.
Please accept our heartfelt apologies for the unpleasant experience. Please visit your Order History page. Simply click on "Contact Seller" next to the appropriate item and our customer service will help process your request

California
1 review
3 helpful votes
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BEWARE OF THIS SITE; Be very careful if you order From here. They advertise real cute clothes for a low price which is eye catching. When or IF you receive your merchandise be careful that its just a piece of thin material THATS STAINED UP. When u email there supportchicme.com they never get back to u regarding the return policy. I ordered there crew neck ruffle sleeve blouse (Pink) when I received it there was red ink stain in the middle of the shirt and IT was poorly made with cheap $#*! material. Never looked like the photo. And I never received my other blouse! THEY SUCK AND ARE FRAUD AND THEY TOOK MY MONEY:;; and it takes a billion years to receive from CHINA they straight ripping us off

Date of experience: February 10, 2018
China
1 review
0 helpful votes
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Helpful!
February 1, 2018

Helpful and understanding customer service provided with reasonable charges. Broader choices of ring design can be used.

Date of experience: January 30, 2018
Michigan
1 review
3 helpful votes
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Horrible
January 29, 2018

OMG... The dress i ordered was not like the dress I got... I am so Dam mad, and they are full of $#*!, and they are a scam to the fullest, i will never ever ever order again and I'm telling everyone i know not to order... the dress was the size of a shirt i can't even wear it they just taking people money, it is sooooo thin. Run for the hills y'all stay away it's the worst I've ever seen.

Date of experience: January 29, 2018
ChicME O. Chicme Rep
over a year old

Hello Diane,
Thank you for your review!
First of all, we want to apologize for this unpleasant experience you had with your order.
We truly understand how important it is for you to not only receive quality products and services but to also receive your order in a timely manner.
Could you please send your order number to the email address:support@chicme.com?we will help you solve your problem

Saudi Arabia
1 review
3 helpful votes
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This website is Awful
January 27, 2018

Very cheap quality items, the fabric smells like gas and items are all nylon, poorly sued, pale colored,,,, they never send the right shoes size... you cant write any review... the reviews included are fixed and for advertising... i was so disappointed! I returned my order back to them, do you think they are going to return my money?

Date of experience: January 27, 2018
ChicME O. Chicme Rep
over a year old

Hello nouf,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand how important it is for you to not only receive quality products and services but to also receive your order in a timely manner.
Please continue to contact us by email, and we will try our best to solve your problem(support@chicme. Com)

California
1 review
4 helpful votes
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DO NOT WASTE YOUR TIME!
January 24, 2018

So i ordered 3 swim suits on 1/5/18 and was told i would have my order within 7-10 business days... here we are on 1/24 and i still have no shipment. I email them and they tell me its going to take 7-15 MORE days. I ordered these swim suits for a cruise. This is my first time ordering from them and i will never order from them again. They couldnt even be courteous and send me a message about the delay in shipping... smh...

Date of experience: January 24, 2018
ChicME O. Chicme Rep
over a year old

Hello Thomesha
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order and shipping
Could you please send your order number to the email address:support@chicme.com?we will help you check your order.