I ordered quite a few dresses off of the website and I returned 5 items. I followed the procedures in their return policy, by sending them the tracking number within the week I bought the items. Once they received the items, I did not get a refund. I contacted them multiple times and they told me I needed a receipt to verify the purchase when the website says tracking number or receipt. Its been almost 2 months since I have returned the items and chic me refused to refund me my money even though I received confirmation they received the return items! What sucks is once I received confirmation I theee the receipt away. They never said I needed both a confirmation and receipt they said they wanted one or the other and now they refuse to refund me my money. If I could give them 0 stars instead of one I would! DO NOT buy from Chic me! Their customer service sucks and the quality of most of the apparel is not what you see and what you would expect, hence that is why I returned quite a few items. Not to mention I received multiple packages with no receipt of what items were sent. I had to figure it out!

I am only giving one star in order to write this review. My recent purchase was a jumpsuit which in NO WAY resembles the one in the pictured ad. The quality was extremely flimsy, and the workmanship was shoddy. It is unwearable. I have concluded that that a completely different fabric for the pictured ad is used as opposed to the flimsy, low quality fabric used in the actual clothes. When I called to complain I was advised to just donate my jumpsuit to someone because it's not worth the cost of the shipping return. This company is fraudulent and should be put out of business.

This place is ridiculous! And it's sad because they have really cute items. There customer service SUCKS! I ordered and XL in a bathing suit that WASN'T CHEAP and the material was not only terrible but the size was literally a small and when I tried to exchange the size they said I couldn't. They gave me a discou t and I tried to purchase a sweater when the sweater got here it had a RED stain and black stain on it! RIDICULOUS! WASTE OF MONEY

The good reviews yall see on any website about them is fake reviews. Dont order from them i ordered something from them being fast because i should have known they stole that pic off fashion nova because i saw the same outfit on fashionova it was sold out tho so thats why i went on chicme who is stealing pics from fashion nova.com and putting them on their chicme website like they have it but really dont so when i ordered from them was around may30 memorial weekend i should have known something wasnt right because chicme website have bright as day we dont save your card info you can trust us which is a lie thats why they have it on the website saying it because they do steal your card info when i ordered they never sent me a tracking number going on a week so i finally emailed them asking them whats going on they sent me the tracking info and 2 days later my card account was hacked and froze because of these theaving China weirdos DONT ORDER FROM THEM my order still not here yet until next week as the tracking info say but Im sure its not going be what i ordered cause like i said they steal their pics from fashion nova.com goto them they more trust worthy i wish hey wasnt sold out of the item i wanted other wise i wouldnt be going threw bank problems... because CHICME.COM SCAMMED MY ACCOUNT i dont even want a refund Im glad the bathing suit was only $16

I ordered for 10 items from them(Chic Me) 6 weeks ago and still haven't received them. And when one of the packages finally arrived the other day I was terribly disappointed. I had ordered a red suit and instead received faded red pants without the top! And forget about their customer service-- they simply don't want to be bothered, which I find uniquely disrespectful. It's almost as though they don't care about what you have to say after they take money off of your account. Please just stick to American sites, at least there somebody will actually care about the reputation of their business. Just cancel this scam. I regret spending so much money on their site, I could have done the shopping elsewhere. I hope this helps you if you're considering this scam. Don't believe what you see on here. They have a team of employees whose main job is to create accounts writing positive reviews about their clothes and all that nonsense that I fell for. Good luck

I ordered clothing over a month ago that still have not been shipped! I contacted customer service and they BLATANTLY lied and said my item was shipped its been a week and like all my other orders from this SCAM site they have created the label for shipping but have not handed the package off to the mail. I contacted them again almost a week ago and there is no response and no package. If I would have known it takes OVER 6 WEEKS to get my order I would have not ordered! By the time we get the clothes we ordered they will be so out of style and out of taste! But the absolute audacity not to even reply to the customer? NEVER EVER AGAIN will I order from HERE!

Beyond pissed.

Ordered a dress for graduation from ChicMe
Received a completely different dress. They wont fully refund me. They are making me pay for a dress I did NOT order or want. They are trying to offer 15% off coupons, however this doesnt not guarantee me it wont happen again. With this $#*!TY customer service how do they expect me to want to order from them again? Unfortunately I am not able to post pictures or our conversation.

** DONT ORDER FROM HERE!***