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Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Chicme is without a doubt the worst online store that I have ever used. I have made a couple of orders and both times have had major issues. These include outstanding items after 2 months, deliveries failing to turn up and poor customer service. After one of the items from the first order didn't arrive with the rest of the order I gave them the benefit of the doubt that it would arrive shortly thereafter and as I was reasonably happy with the quality of what arrived I placed a second order. The second order was then broken into two shipments, one which eventually arrived in country but I then had to track down and pickup, the other shipment has yet to arrive. What did arrive in the second shipment was poor quality. Never again will I use Chicme. Lesson learnt!
I love eveything just go a wrong size have been trying to get info to enchange but i have had no response is a hazel and to complicated for returnes
For starters... I ordered a size up. Still recieved a dress that fit my 14 year old! I'm a size 4! Ordered a medium... which should have been perfect per their recommendations. The dress looks like it was put together by a 5 year old! Poor knit quality. Dress is not even at the hem. It was long. Mid calf, not enough width as my thin child had hard time walking in dress! Smh! Lesson learned. I WILL PAY THE MONEY FOR GOOD QUALITY GOING FORWARD. Thanks but no thanks@ Chic me
Hello MICHELE,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality and size of your order.
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem （support@chicme.com）
Best regards
I ordered a dress for Halloween on the 30/09/18.14 days later and it still says its " processing". Have tried to contact them twice and still have no reply. Looking at past reviews I can tell its not a popular site but seeing that some people actually got their stuff and liked it. It gives me a little hope but not a lot. Personally I wouldn't order from here, its BULL$#*!.
Hello Tylah,
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to support@chicme.com, we will help you solve your problem.
Best regards
I paid for a dress that was 20,68$ at first. Then, all the shipping fees and taxes put the price up to 30.66$. Then, in my bank account they took 41$. The customer service tell me that I have to check with my bank. The dress has been paid a month ago and still not here. It was written ''from 7-15 days to arrive''.
Make sure you keep the proof if you buy from them.
Hello Myriam
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to support@chicme.com, we will help you solve your problem.
Best regards
I ordered top and pants set, pants are massive and material isn't the best but for price it's okay. Shipping was fast.
At they website this looks like a really good quality and also they do have good reviews that probably are FAKE. The quality of the clothes that I have received are TERRIBLE and very CHEAP! If you want to RETURN you will also have to PAY for SHIPPING.
Hello FERNANDA,
Thank you so much for the review!
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem （support@chicme.com）
Best regards
Not only did we sent the items back with a detailed list of items that were poorly made, sent United States registered mail. We were NEVER contacted about the issue after we were sent the registered mail receipt that the package had been delivered to
Chic Me! So my opinion of the company has NOT changed. They never responded to me, not even a credit issued for items that were returned
Hello Cathi,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order and shipping
Could you please send your order number to the email address:support@chicme.com?we will help you solve your problem.
The clothes are poorly made and look nothing like the pictures. The customer service is non-existent. No one answers the phone. Communication by e-mail is non-responsive and is hard to understand. Returned merchandise with signed receipt and merchant denied ever receiving said merchandise. In addition to which the clothes are made in China and take forever to receive. Prices appear to be attractive, on their website, but the shear reality is you get what you pay for. Website is a total scam.
I ordered a swimsuit that came back defective it covers your front but not your butt I also ordered a jumpsuit In size medium they sent me a large an the wrong color they offered me a 25% discount off my next order or I could send the merchandise back at my expense that's not business an I wasn't satisfied now I'm stuck with something I can't wear I won't be ordering again
I ordered already several times some items.
Some orders are like the picture, I received items with nice quality but sometimes the orders come from a bad store and than is the quality a little pore.
You also can not always depend on the size card and received my order to big, that's to bad because writing an email will not help.
It is a gamble to order from this site. It is easy to order and to pay.
Never buy from this company. The dress took over 2 months to arrive. What I received was disgusting and nothing like the picture. The material was so thin and flimsy. The pictures they advertise are from other companies. They then try to copy the style but can't as they use really bad quality material and don't sew properly. Never waste even £2 on this company.
Hello Nana,
Thank you so much for the review! First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand how important it is for you to not only receive quality products and services but to also receive your order in a timely manner.
Please continue to contact us by email, and we will try our best to solve your problem（support@chicme. Com）
I ordered a jumpsuit and it over and took 2 months(comes from China) to receive it. It was made poorly. I emailed the company for return instructions(no return info on site) and no response. Buyer beware!
Hello Gigi,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order and shipping
Could you please send your order number to the email address:support@chicme.com?we will help you check your order.
I ordered a dress from this company, It was awful! Absolutely nothing like the picture! Cost me £30 and i am still trying to a response out of them not with regards to returning it. I have sent 4 or 5 messages and got nothing! DO NOT WASTE YOUR TIME ORDERING FROM THIS DODGY COMPANY!
Hi,
We deeply apologize to your experience on our website, if the items is wrong or not like pictures shown, Could you please email the detailed problem and some photos to us, email usually be reply in 24 hours, if you need fast solution, we strongly recommend online service on our working-days, we sorry for all troubles we will provide the maximum refund, here we again apologize for your shopping experience, and looking forward to your reply
I ordered a few items from this company and they didnt send one of the pieces. I tried contacting them so many times but didnt get any response back. They have a terrible service! Save your time and money and stay away from these chinese frauds!
Hello Narg
Thanks for your suggestion.We will improve this part in the near future.
I received my order today 8/7/18 and it was not the same dress I seen on the website, this was my first time order from chic me, and it will be my last time, never again that Dress looks so cheap
Hi,
We deeply apologize to your experience on our website, if the items is wrong or not like pictures shown, Could you please email the detailed problem and some photos to us, return for refund is 100% acceptable, and we will provide the maximum refund, here we again apologize for your shopping experience, and looking forward to your reply
Clothes are extremely cheap. Everything looks like a cheap Halloween costume material and looks nothing like it does in the photos once you receive it. I can't believe that Yahoo would let a company like this advertise on their page. PLEASE REMOVE THIS BULL$#*!!
They also post fake reviews on the site. And I believe The good reviews if they have posted here are probably fake as well. I'm glad that I only bought a few things just to see how the items were going to look first because I was a little sketchy about it.
BEWARE AND CALL Everything in to your credit card immediately. What a shame! They have the nerve to make this garbage and expect u to be happy with it. Seriously scam. PLEASE REPORT THEM TO BBB AND YAHOO TO HAVE THEM REMOVED.
Low life company!
Hi,
We deeply apologize to your experience on our website, if the items is wrong or not like pictures shown, Could you please email the deailed problem and some photos to us, return for refund is 100% acceptable, and we will provide the maximum refund, here we again apologize for your shopping experience, and looking forward to your reply
I have place a order for this company 4th times, I paid for it, after they collect my money from my credit card they cancel my orders, without a reason, them to return my money I have to wait 4 or 5 weeks.
On the July 25 was the fourth time they collect over a 1000 dollars from my credit card and the send me a email saying they need to confirm my identity, ask me to send then a copy of my credit card, witch I did. I got a massage from a girl name Catherine saying the my order gonna be ship, the everything was fine. I when into the web side today to see the status of my order and the order is cancel again, they have my money already on they account, this really ridicules, I don't know what kind of business they running.
Hi,
We deeply apologize to your experience on our website. For item sold out, it will be canceled and refunded automatically after 10 days if any info we did not get from you. And in order to make your payment secure, some info need be checked so we required the copy of your card, Could you please email the deailed problem and some photos to us, if the product or shipping is bad, we will provide the maximum refund, here we again apologize for your shopping experience, and looking forward to your reply
I ordered several outfits from website it was weeks before they arrived and they were not XL it says XL on tag but is is barely a size small they are cheap in material most of the clothes look similar to the ones I ordered but they aren't the ones I ordered. I give this a MINUS 10 never will I order from that ripoff site again!
Hi,
We deeply apologize to your experience on our website. Please tell us your specific problems about your complaint, Could you please email the deailed problem and some photos to us, if the product or shipping is bad, we will provide the maximum refund, here we again apologize for your shopping experience, and looking forward to your reply
I just ordered 4 pieces of clothes from chic me. I loved what i saw on the site, hopefully i won't be desapointed.
I'll keep you posted
Very poor quality, not as the pictures and that's just the start if your a 14 order the biggest size possible and it still won't fit! As for your money back and you'll be told to post it back to them... that's the crunch it's £20 to return a standard dress (small package) to China! Won't touch them again with barge pool... wasted £24 on a dress I won't even give away! They are getting good money from us British and sending shoddy cloths out my dog's bed is made with better material than this Yellow dress... I think it's fraudulent what they are doing Be Warned you may as well burn your hard earned £20..
HI
We deeply apologize to your experience on our website. Return for refund is 100% acceptable. Please tell us your specific problems about your complaint if the product or shipping is bad, we will provide the maximum refund, here we again apologize for your shopping experience, and looking forward to your reply
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brett,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.