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ChicmeReviews 45,632

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,441
shipping
5,840
returns
603
This company responds to reviews on average within 8 days

Instant Feedback

235,905 reviews
New York
1 review
3 helpful votes
Follow Eddie P.
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Fed Ex told me they haven't received anything yet. How long does it take to get a damn package? Smh. If the website is open 24/7, then why hasn't anybody been in contact with me about my package. It's been like 10 days already.

Date of experience: April 28, 2020
ChicME O. Chicme Rep
over a year old

Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have send a private message to you, could you please have a check and reply to us?
Or you can send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

Canada
1 review
0 helpful votes
Follow Miss C.
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They say on their site that they ship within 3- 5 days. I placed an order on March 11th, 2020 for a bathing suit and paid via paypal. I never received any shipping details. When I sent an inquiry through paypal they sent me a tracking number that was shipped the day I made the dispute... exactly 30 days after I made the purchase. Its been over 40 days now and I still have not received anything and the tracking shows nothing other than the day it was shipped. The same thing happened the first time. I will not use them again Im sure if I wouldnt have inquired they would have just taken my money and never sent anything,

Date of experience: April 27, 2020
ChicME O. Chicme Rep
over a year old

Hello Miss C.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Due to the outbreak of coronavirus, the logistics companies are very busy and some orders may take slightly longer to arrive
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

GB
1 review
4 helpful votes
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Not as described
April 20, 2020

Scam! Nothing like described. Was supposed to be a lovely dress was a tiny top that looks like will fall apart. Appalling quality. Wont give refund without myself having to pay for postage when it's not my fault the item is faulty! I wouldnt pay morethan 1 pound for this and I paid 20 plus postage! Never order from these people.

Date of experience: April 20, 2020
ChicME O. Chicme Rep
over a year old

Hello meganm348 Megan M
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

GB
1 review
4 helpful votes
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Chic me
April 15, 2020

I have ordered from this site a few times as I think the styles are awesome. However everytime I have ordered clothes the zips break while I'm trying on. I have had to replace 4 zips now and I havent even worn them out. I find the quality can be poor and the sizing is all wrong too. I am a size 10 however I ordered a skirt outfit and the top winter even fit my 9 yr old niece such a shame poor quality when the designs look so good on the website.

Date of experience: April 15, 2020
ChicME O. Chicme Rep
over a year old

Hello Karen J.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

Colorado
1 review
0 helpful votes
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I ordered a hoodie Jan 26,2020 and have yet to receive item. No email response from the company regarding delivery either.

Date of experience: April 15, 2020
ChicME O. Chicme Rep
over a year old

Hello Patricia R.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

Colorado
1 review
1 helpful vote
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Awful! Buyer beware!
April 13, 2020

Do not buy from this company! They also go by whosechic. That should tell you something right there! I bought five items. After 3 weeks, I had to contact them to see when my clothes would send. A few weeks later two items arrived, but prior to that I got an email shipping notification that all items had arrived. I really cared about two blazers that didn't arrive, so I asked that those two items be cancelled and refunded. A couple weeks later I noticed that they had refunded $4 (should have been $100). I had to go back to them to ask for my money again. At this point it has been five months since my order. I inquired about the last missing item. They swore they sent it and refused to give my money back. They asked for proof that I didn't receive it, they asked for a shipping label. Mind you this company has made mistake after mistake and they just couldn't fathom that the shirt wasn't in my original order. It took a week of back and forth to get $11 out of them (the shirt was $38). Also the clothes I did receive were poorly made (one arm longer then the other, an xxl so tight it wouldn't go over my head, sequins falling off). Do not buy from this company. The people are hard to work with, and I had to ask over and over for a resolution. The clothes are horribly made. Look at their ratings! Pretty poor that a company makes money on scamming people!

Date of experience: April 13, 2020
ChicME O. Chicme Rep
over a year old

Hello Carrie T.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

California
1 review
3 helpful votes
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Fraud!
April 11, 2020

Please do yourself a favor and do not loos your money on this site. I order two thing, one was an XL blouse and they sent me a small one, the other item was never sent! They sent me an email stating they were out of stock, but never gave me my money back. Sent several emails they never got back to me!

Date of experience: April 11, 2020
ChicME O. Chicme Rep
over a year old

Hello claudia F.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

Georgia
1 review
0 helpful votes
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I had Ordered a dress before i decided to order these heels i have. Do u know my heels came and i never Got my dress shipped to me or nothing and when i asked About my dress they will lie to. But the only thing good i have To say is that they gave me a full refund..

Date of experience: April 9, 2020
ChicME O. Chicme Rep
over a year old

Hello Shakita P.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

GB
1 review
0 helpful votes
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Blue Coat
April 8, 2020

I recently ordered a beautiful wool coat from this site, it took two month to arrve, i couldnt chase the order up as i was not sent a confirmation email. The only acknowlegement i received was from what i can only suggest is a bogus paypal site as when i went to contact them it just said page not found. Well my item which i paid £25.00 for arrived what a joke its not worth 25p its polyester not wool as stated an is nothing like the item i ordered. It looks like a dogs blanket in fact i wouldnt give it to my dog! When i have asked to return it all i get is no purchase order no help. How can i suppy an order no. That i have never received. Absouletly furious. After the event i have viewed other reviews and it looks like they are just liars and as someone else has stated theives. It states on the package that its a t shirt dress this will be so they dont pay tax on the £25.00 i paid. DISGRACE

Christine Baldwin

Date of experience: April 8, 2020
ChicME O. Chicme Rep
over a year old

Hello Christine B.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

Ohio
1 review
0 helpful votes
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HORRIBLE WEBSITE
April 5, 2020

THESE ARE CROOKS THIS WEBSITE SENT ME A DRESS THAT LOOKED NOTHING LIKE THE DRESS I ORDERED MATERIAL WAS HORRIBLE AND HAD NO TAG INFORMATION. NEVER EVER ORDER FROM THIS WEBSITE YOU NEED TO BEWARE THE ARE PATHETIC AND TAKE YOUR HARD EARNED MONEY. I WOULDN'T LET MY DOG WEAR THAT DRESS THEY SENT ME.

Date of experience: April 5, 2020
ChicME O. Chicme Rep
over a year old

Hello Montoya B.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

Minnesota
1 review
1 helpful vote
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Bad experience
April 4, 2020

My order took over a month before it was even processed. I requested the order to be cancelled and after two and half weeks, I'm still waiting for funds to get back in my account.

Date of experience: April 4, 2020
ChicME O. Chicme Rep
over a year old

Hello Charles F.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

Michigan
1 review
1 helpful vote
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THEIVES
April 4, 2020

I ordered a skirt set. Finally called and someone picked up and said HELLO. First off isn't this a business!? She then told me she see my order and it's shipped out. THAT WAS A LIE ITS BEEN OVER 15 days and now the line is constantly busy! This company are thieves they take ur money and no item! Im thinking of LAWSUIT! Its not the money its the Principle of the matter! Give me my damn money back or send my order! Don't trust this place! Oh they say there in China but the number is in Los Angels... wait just read a customer review. He said he was enrolled in a membership! They bet not take anymore money from me! I CANT PULL UP MY ORDER ON THERE WEBSITE! So i can't see if they have me enrolled! THIS IS FREAKIN CRAZY! I AM SO UPSET! And someone is sitting on this site from chicme putting up good reviews FAKE!

Date of experience: April 4, 2020
ChicME O. Chicme Rep
over a year old

Hello laurie P.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

Oregon
1 review
2 helpful votes
Follow Lacey G.
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I ordered a pair of shoes. Really cute in the pictures. They took the money from my account without a problem. Then turned around and sent me an email asking for pictures of my card, is and passport? They claimed it was bc the "customer" said that they never ordered from their business but IM the customer and literally never said that? If you can take the money out of my account without a problem you should be able to give me said product without a problem. You have my money and there is no reason to demand further information. All I want is what I paid for!

Date of experience: April 2, 2020
ChicME O. Chicme Rep
over a year old

Hello Lacey G.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

Minnesota
1 review
0 helpful votes
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Chic me is very bad
March 22, 2020

Malísima compra de un traje de baño, una tela de la peor calidad, mala manufactura, las copas de los senos, están casi pegadas, un desastre y de paso jamás había tardado tanto en llegar una compra. VERY BAD MALO MALO

Date of experience: March 22, 2020
ChicME O. Chicme Rep
over a year old

Hola Gislena B.,
Gracias por tu comentario!
Lamentamos profundamente que haya tenido una experiencia tan desagradable con su pedido
¿Podría enviar su número de pedido y el problema a la dirección de correo electrónico: support@chicme.com? Resolveremos su problema pronto.

Florida
1 review
0 helpful votes
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Piss off
March 22, 2020

I've ordered stuff on ChicMe for the longest firs time I got unsatisfied with my stuff. I order few stuff the other day they drop off my packages at my front door without anybody sign now someone took my stuffs I just wondered if I'm going to get my money bck

Date of experience: March 22, 2020
ChicME O. Chicme Rep
over a year old

Hello Manese M.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

South Africa
1 review
2 helpful votes
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Crooks of note
March 17, 2020

I ordered and paid for my order on 09 October 2019, to date 17 March 2020 I have not received my order in full. Kristine who responds to my communication suddenly has no idea of what was not delivered. I will never order from ChicMe again and I believe they are fraudsters of note.

Date of experience: March 17, 2020
ChicME O. Chicme Rep
over a year old

Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have asked our staff to reply to your tickets on our website, could you please have a check first? We will try our best solve your problem asps.
If you have any other problem, please email to support@chicme.com

New York
1 review
11 helpful votes
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Frauds
March 12, 2020

These pictures prove this page is a fraud they write their own positive feedback look at the pictures they are all in the same background but by different names...

Date of experience: March 12, 2020
Ohio
1 review
4 helpful votes
Follow L D.
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Don't waste your money
I have been ordering from ChicMe for over a year. At first I was very pleased with the clothing, good material, fit as expected even though it did take forever to receive the items. However, the last few orders, the quality has been very poor. The sizing has been way off. Everytime I try to return an item, they come back and say I have to pay to ship it back, once received (which could be 1month to NEVER) they will refund me. OR I can get a $10 coupon or a 20% discount on my next purchase. I took the coupon a couple of times, but when my last order finally came in and 4 ouf of 6 items did not fit AT ALL, I was fed up. I contacted customer service, all they did was tell me I could return items and pay shipping costs. They just lost a customer, I won't waste anymore money on poor quality and a chance they don't fit. Don't waste your money.

Date of experience: March 9, 2020
ChicME O. Chicme Rep
over a year old

Hello L D.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order.We have sent email to you, could you please have a check and reply to us? We will try our best to solve your problem asps.

DO
1 review
13 helpful votes
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This company is a complete disaster. I placed an order more than a month ago and I still don't get even a shipping number. I've contacted them and they always tell me that my order will leave soon as it is so "popular" that needs time. Lies and more lies. Don't fall into the trap, do not order from this page.

Date of experience: March 4, 2020
ChicME O. Chicme Rep
over a year old

Hello Ann M.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

Michigan
1 review
3 helpful votes
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Outrageous
February 27, 2020

I placed an order on February 7,2020. When I had not received it 3weeks later I tracked the item. It was still in the warehouse. I was confused and contacted customer service. I recieved an email stating that the item is popular and she would get it out ASAP. I responded when can I expect the item which she responded it would be 5 to 10 business day to process and up to 20 to deliver. How is that ASAP. I ordered the outfit for my birthday part which is March 21st and it will not make in time despite ordering well in advance. I am really upset that they didn't reach out to me and let me know the item was going to be significantly delayed. I will not be using this site again very unreliable and poor customer service!

Date of experience: February 27, 2020
ChicME O. Chicme Rep
over a year old

Hello LyRee A.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.