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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Horrible, been sitting and waiting for the warehouse to ship out order. Cant call anyone because no one answers.
Honestly the dress from Chicme was beautiful... I got so many compliments. I probably could of went with a size smaller. Worth the money. Only thing is the straps were a little long. I just cut them and stitches them shorter and this is now my favorite dress to wear out. Will buy again from Chicme!
It's been 15 days since I bought 8 items from chicme, they sent me only one and they never ship the 7 others. I sent them emails, no answer and trying to chat with them, they just tell me that my items will be shipped tomorrow and nothing is ever done. I am just worried because for the past of 3 days when I give my name on the chat, I am automatically offline. I'm asking why they did not ship them all to me instead of sending only one?
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent private message to you, could you please check and reply to us?
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
I tried to get in contact with this company for the past few days their web site is horrible, I ordered a dress which I really like I wanted to get it in another size you can't even go in and change the size their site is just horrible
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent private message to you, could you please check and reply to us?
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
Upon opening package, the terrible smell that came from the dress and evidence that it was packed wet inside the bag. Emailed company and put claim in through PayPal for refund and resolution. Time limits expired and no resolution even though package was mailed back. I'm out $32
Hello Kevin F.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
This site will take your money, then take two weeks to say they shipped your item, which you will never receive. I've emailed them three times with no response. Its time to report them to my bank and have them deal with the shaddy scam artists.
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent private message to you, could you please check and reply to us?
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
I placed and order in April payed the day it was ordered 200 worth still have not received my order message them they told me it would be shipped out in 24 hours weeks ago still have not received anything asked for my order to be canceled and my money returned to me and no response please do not order from this website
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
I dont know why I ordered from Chic me. I ordered from them 2 yrs ago and remember it took a stand behind month to get my items. Well, I ordered again 4-22-20, it is now May 10th and my order has not even been processed yet. I will never order from this company again! Never!
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Due to the outbreak of COVID-19，there would be a delay in shipping your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
I placed my order April 27th and wow they finally shipped may 5th, how funny may 9th still in Shanghai, To me this company is ripping people off, If they didn't have product then they shouldn't bill people until they do, I will never be ordering from here again, I think I have been scammed, almost two weeks and still in Shanghai, this is not right, if I knew it was going to take this long I would have cxled my order and ordered else where, NOT HAPPY WITH THIS COMPANY AT ALL, and what is really upsetting no contact to even know it hadn't shipped till may 5th and tracking order still in Shanghai, go figure, NOT THE WAY TO RUN A BUSINESS not contacting people that order and taking there money before items even shipped...
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Due to the outbreak of COVID-19 there would be some delay in shipping, could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
I ordered a lingerie set from them not only was i missing pieces but the pieces that came were defective I contacted them to let them know what was going on and they offered me a 30% refund!
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have send a private message to you, could you please check and reply to us?
Or you can send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
I like having so much to choose from in Chicme's extensive categories. There are a lot of new arrivals just one is difficult sometimes, so I usually end up with two or more items than I originally planned.
I returned the blouse a month sent in a receipt ago have not seen a refund yet. I wish I read reviews first. Bad business practice
Hello Brenda N.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
I purchased pretty much my entire vacation swimwear and outfits from this website! Please keep in mind,
The price you pay is the quality you are getting. Sizing runs a little small BUT the swimwear is super thick
And feels very expensive!
The store is amazing. Everything lives up to expectations. The clothes, shipping, prices, custom service is
Very good. Excellent store. We Will for sure buy more from here in the future! I can recommend visiting their site!
My experience with this website has always been exceptional! I've never had a problem with an order.
It always came on time and I got exactly what I wanted. Sometimes my packages would come earlier than
Expected which is obviously a plus.
Since I started shopping at Chicme I never had any problems with any of my orders. I never had to call customer service to find out about any order they came on time
The items I have ordered from chicme have always arrived at me in a good time and the quality isn't bad. I have had one item arrive broken before but after a quick message to their customer support team, I had this refunded to me. Because of that, I have added a star.
We bought a shirt that looked good in the picture; however, we received a piece of fabric that made NO sense. I tried returning it, but never received a call or email back. Looks like they are taking pics from other sites and passing it off as their clothes. Save your self a load of frustration - DON'T DO IT!
Hello Almeda L.,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem （support@chicme.com）
Best regards
I ordered couple top And dresses none were exactly like the picture very disappointed and pay a lot of money on top of that 50$ in custom for one item and still after 2 months didn't receive everything
Never again I will order there
Hello Cynthia L.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
I ordered on ChicMe on April 17th. I got an order confirmation email same day nothing since. So yesterday on April 29th called support that I got the number off site and a regular guy answered. I knew it seemed weird but this guy said I needed to be at home on my desk too to fill out a form I said I was he told me to enter a website in the computer and when I did he remotely took over my whole computer. He went on an a attempt to purchase gift cards on several of my accounts I did ask him about while he was on the phone he was trying to do everything really fast while on the phone my boyfriend turned off the computer the guy got really upset n proceeded to cussing me out. I then Reported him. I'm telling others because this is a scam and I don't want you taken advantage of like I was n I lost 100.00 bucks and they better then losing my life and identity.
Hello,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
We have sent email to trinagurl83@gmail.com could you please have a check and response to us? We will solve your problem soon.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Marion M.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.