Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
I placed orders on other sites weeks before placing my order on this site and it was delivered a week after my other orders. It spent at least 2 weeks to process and another week to be delivered.
Good
Brought for a friend so can't give a full quality review but if any thing like last ones l brought l say must be good.
Mediocre
Easy to order I would have never known about this company if the ad was not on my phone
The quality of the lingerie I purchased was extremely poor. Unable to return it, I am stuck with it... very dissatisfied!
I love this dress but like everyone else has said its just too short, its a shame as wanted to wear it straight away
Always take forever to either ship or arrive but the product is very nice once it does arrive
Always take forever to either ship or arrive
A pair of the shorts I received are burst at the side and one of the loops for the shorts has been put on incorrectly and its at the front of the shorts
Awesome! Not the highest quality fabric, but looks great on my girlfriend!
I purchased a pergola for my patio and the item never arrived. After many emails ( no phone customer service) I was told that the item was delivered. The tracking number provided said: label created. This company is not legit. Be careful when purchasing.
Worst website ever! Do not buy anything from them! I ordered something over a month ago still have not received anything and the last update on my tracking # is from 2 weeks ago. When I emailed them it seems like its an automated email saying to check my tracking number, Very unprofessional, I will never buy from them again. What a waist of time!
False advertisement with wrong sizes and quality. They list measurements that are not accurate. They don't have a customer service department and lust an invalid email address. Thank God I used PayPal.
When I checked my tracking number, my order was already delivered, but I did NOT get my orders. I paid a lot for my items. Send my orders or refund my money back. It is very annoying. Also, I was waiting more than a month!
Placed my order in May 2020 and as of today July 9th, I have still have not received my order. Please keep the money and stick it up your $#*!! Oh and have a great day.
Horrible quality, all ten items looks like cheap disposible halloween costumes. Sizing is totally inaccurate, what is suppose to be a medium might fit a double zero. Organization is very difficult to deal with, they will not refund my money rather citing the "hassle" it is to return items and I'd be best to accept a 20% refund. The items are basically garbage or to be used in the garage as rags.
I want a full refund.
I placed an order on April 17,2020 and have never received it. They immediately put a charge on my credit card. I have contacted them 3 times and I get the same run around every time with no solution. They say it has been shipped but when you go to Fedex it only shows that a shipping label was made but there was NEVER any shipment. After almost 3 months, NO package and NO refund. I would not recommend this company. I will NEVER order from them again.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it