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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Love my items and website Is easy to use but took a long time to be delivered I think maybe because of covid 19 b
I was worried about this item. After I made the payment, I then read the reviews. Which were not good. But when my dress arrived I was very pleased that it looked exactly like the picture. I am very happy with it. Thank you.
The look and style of the dress is beautiful just wish it was a better material for the price. Overall got many compliments
Lovely dresses just small size is still to big as I am 8-10 and all three dresses I ordered are far too big
I would like if you're delivering at my door please make the effort to ring the bell before leaving. I don't want my package to get missing thanks
My dress was all that they said it would be... and some, I would surely order from this site in the future..
Quick, simple and easy. Hopefully the shipping and arrival is just that simply. Wonderful
Quick, simple and easy. Hopefully the shipping and arrival is just that simply.
Ordered 3 sequin masks and liked them so much that I ordered 3 more. I gave one to the person that does my nails and she loved it. Order arrived quickly with no problems and product was well made plus included filter with each mask.
The material was all wrong even, just super cheaply made, size wasn't great either, super small, no give.
Premiere commande reçu dans un délai assez long(3 semaines). Mais un peu déçu par la qualité et la matière du tissu.
Delivery was longer than expected but given the current situation it's to be expected the product however was great I ordered a medium & it's a little big & will need some adjusting but that's not really a big deal I will order again.
Shopped and ordered experience was about average can not comment on shipment or quality as I have not received my item yet.
I had a good shopping experience, it was easy to find what I needed.
Good
I was very excited about getting my order, took longer than expected And the sizing was completely off. Too difficult to return, so I just gave it away. Will not shop here again
I ordered a 2xl. I wear an xl and ordered it big to be a comfy shirt. I can hardly get it on my body and I will never ever wear it. I hate this so much as I was looking forward to wearing it. I will never order from this place again. Basically you stole my money
The product took forever to get to me and then on top of that the fabric was super cheap
Good shopping experience. Item looks just like what was seen when it arrived. Quick delivery.
Llego rapido completo buena calidad
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it