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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
I bathing suit was made out of very cheap material it looked in person very cheap and it tore easily. Would not order any bathing suits from there
Delivery was on point didnt have to wait that long... once i recieved it, it came in way to small. I order xxl purposely. And received really small size
The shirt material is weird and seems cheap. The mask velcros which I didn't know, and I don't like. All good otherwise.
Great delivery time. Nice quality but did not realise they were a silky material thought they were leather.
It was better material than I expected. Fits perfect!
I got my order by 2 weeks and a half not bad and the quality is not top notch but it's decent it meets the price you pay I live in Cali so maybe that's why I got my order fast I was happy doesn't look exactly like the picture but it's cute
The mask are way too clingy and are the worst mask I have ever had. Can't breathe at all with them all. Would like to return these!
Great! The masks are so cute. Totally breathable. Mostly for looks but that's what I was looking for.
Por el precio que es requerido no es favorable por la calidad baja de la tela el vestido es bello tuve muchos aplausos se ve hermoso pero su calidad de la tela no me gusta
Simple and easy however I wish the delivery was just a little faster
The suit is nice I need to return the bottoms for a larger size but they seem to be of good quality.
One month wait for 3 tank tops, poor quality and ugly. Spent $8 to ship back and only got a $48 refund when I originally spent $64. So all in all, I spent $24 to try on 3 cheap tank tops. Stay away.
This was the first time id ordered from ChicMe. The dress looked great on the website but I almost knew that for the price, the reality would be different. And it was. Cheap material, crumpled up in the bag, zero shape, and almost see-through. I'll be returning it.
Ordered a size 12-14 as I'm normally a size 12. Dress was too tight so reordered a size 16-18. Again came up to small. A shame as dress was lovely. Need to let people award of your sizing
Good
Fast delivery. I ordered xxl size which fit but tje tag says s. I'm wondering if one size fits all. I'm a uk 20 and it doesn't look tight.
Ordered two saddles they are lovely however one pair just about fits, if you have really wide feet or like a bit of breathing room go for a size up. Overall would buy again.
I absolutely love my peacock jumpsuit. Ordering was easy. Shipping Time was expected, coming from a different country.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it