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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
I ordered 5 items total, I have received 3. One of the items I did not order, it is cute but didn't fit at all. Thenother 2 I really like and they fit great Just waiting on my other items, Since this is my first time ordering, It could be the delays from quarantine, I'm patient so we will see.
The quality of the black mask was abysmal. Very poor.
Easy!
Good
Haven't received items but love shopping
Not bad. Just a bit long winded. Also no update on delivery progress. I thought they wouldn't arrive.
Items were as shown but 2 items came with no extra filters, the odd shape of mask will not fit ur normal filters, but they are nice an snug eye shields for other masks fog up no matter how u place the mask with shield attached. It's good idea but need to figure out the fogging up issues.
I often come across this site and it always has pics of the cutest dresses. I have now given in to my desires two or three times at this point. I mean they're so cute right?!? Yes. But remember, this is not high quality fashion. Just received my final purchase. It looks so adorable, but sadly it's a tube top style dress and the elastic is barely able to stay on my chest. Now I have to pay to have some elastic put in it. It's also quite thin material in case you're thinking "yay no bra necessary". I knew better, so I'm just reviewing this in case you're about to buy that dress...
Bad
The product i bought was fully different quality from the adds pictures it's very low quality
Ordering process was fine product is weirdly designed. I ordered a medium size dress which requires a person to have double D breast to be able to fit properly.
Wj
I think the comfort and the quality of them as shoes is not worth the price you pay.
They do look pretty and are nice fashion statement but I will have to make a concious effort to wear them on days where I will not be walking much.
The delivery took so long that I forgot I had ordered anything.
I ordered 2 tanks. One of the tanks was poor quality and one was a nice soft material.
My first order went well I'm hoping the second one goes well as well thank you! I love the dress! And the material feels awesome!
Praying I get my order and sizing is accurate. I will let you know. ;)
Praying I get my order and sizing is accurate. I will let you know. ;)
Good
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it