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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Very cheap material, did not fit well, and uneven dress.
The quality of the items is cheap, it looks, feels and fits really bad. Not what you see on line.
Shopping was convenient. I got my lingerie in time. Thank you
Great experience all around, ordered two items, one went missing, another was delivered to y door,
Thank you!
Easy to order, thank you for checking on the shipment status
I found when I was selecting and ordering the masks, I found that it wasn't very clear which filters I needed for the mask with the air valve. Sure enough, I ordered the wrong ones. Also, the white sparkle mask isn't close to being snug enough on the bottom and leaves way too much of a gap to safely wear. I'm very disappointed.
Fast easy
The dress did not meet my standard expectation of quality.
Awesome
How do I return, the xl size I bought would fit a size 1-4 please let me know how to return
Easy to navigate site and order. Delivered in a timely manner considering from overseas.
Shopping is easy. 1st time buying from ChicMe so will give full experience when items delivered
Slow delivery still awaiting order placed on 27/06
I love that it is easy to find everything in one website and i hope that the product arrive in a good condition and with a good quality material and I already have 25 piece in my cart.
I wish if I can receive my order faster as I'm excited to wear them.
I love that it is easy to find everything in one website and i hope that the product arrive in a good condition and with a good quality material.
The material is not very good quality for what I paid
Bought a black highwaist bikini when I received my package the bottom is torn and I cannot return the product
I have bought several times and I'm pleased with pricing and quality I buy a lot of clothes for my photography business and will be back for more.
Over all its fine only delivery took a little while longer. But style are amazing..
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it