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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Spent over $300 on your site. My order shouldn't take over a month. FedEx is horrible. Don't ask me to review products I still haven't received. Horrible service
I ordered my dress on February 27, and now it is March 21 and I still do not have my dress. I wanted it For a wedding that took place in mid-March. I do not know the polity of the dress yet, but if you order something from this site for an event, I recommend you order it at least a month in advance.
I have NOT received my order. You took my money and NO Clothes. Can you please tell me WHY. Or refund my money back.
Please
Thank you,
Jami
I ordered the items week's before my Birthday- I only received the leather pants and the pants look like a plastic garage bag sewn together- I had Friends and Family members tell me not to order but ii really liked the clothing- none of the items look like they do in the photo and I am a slim size - I absolutely will never order from this site again
Only received one item of the three. Please have them contact me.
Easy transaction. Absolutely gorgeous product. Never seen this T anywhere else. Good quality. Fab!
Both were to small. Not true to size, so I will try to sell them
I ordered on February 26th. I haven't received my order yet! When I check the tracking, it's still in the same spot, and hasn't moved! I'm going dispute with my credit card. This is crazy! Never again!
I haven't received my order it's been a whole month now and nothing
The customer does not know any thing about the delivery time.
I have received several emails saying my order was delayed and have never received my order. Very disappointed in the company.
The website is easy to navigate and they have many cute and stylish options! I read several reviews online before purchasing anything since I had never ordered from the company before and they had great reviews! However, I ordered one item almost a month ago and still have yet to receive my package. Today I went to track my package to make sure my order was even processed since it had been so long and I found that in almost a month since I placed my order, it is still waiting to even be packaged! I hope it is worth the wait! This is by far the longest I've ever had to wait for an order to even get to packaging.
Items purchased at the same time, but were separately mailed, still awaiting one item. The shorts did not fit as accentuated as displayed
No option to save items for later date purchasing
Ordered and paid for items a month ago and still have not received products. No updates. Tracking not providing much info. It takes too long to arrive.
Everything arrived in a timely manner and most of the products that I bordered I really liked.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it