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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I've been waiting on my order for almost a month now. I bought them specifically to wear on my birthday in a week and they probably won't even be here in time.
I'm very pleased with all of the sleeves tank tops I ordered. Look and feel great
Order arrived quicker than I expected.
Product photo appears to show a thick, higher quality t-shirt. What I received was a thin, not-soft, cheap tshirt with a thick screen print. Meh.
I don't like that u store my credit card at all. Wont shop here again because of that.
I don't like that u store my credit card at all. Wont shop here again because of that.
It's been over a month since I placed my order and have still not received it. Maybe you guys should tell people it could take over a month to get your items.
I ordered 4 items, they arrived 3 weeks later.
The prices on the site give the impression that you will receive quality products however, the material is cheap, buttons are barely sewn on, one wrong move in the clothes and the seams will burst.
Great service love the clothes delivery just take a lil long to come other than that everything is wonderful
I ordered this item on 2/26/21 and I still have yet to receive it.
Waste of money paid 18 for each top worth 99p
The good reviews are fake the colours are nothing like the colours ordered how could you get baby pink and blue so dreadfully wrong won't be able to wear them this is the second time I have been caught out by Chinese website posing as America its fraud and PayPal don't refund or support you with these sites.
Save your money don't buy
First of all it takes way too long. Every time I tried to get help they would exit out of the chat before I was even done reading the message they sent. They apparently sent my order but I never received a confirmation email or tracking number. I would advise not ordering from this site.
Long wait to receive the dress... didn't meet my expectations since I almost paid $40 for one dress.
It was ok just every item arrived separately fist came the flora dress, 3 days later the two piece top and skirt and today 3-24-2021 almost a week since the second outfit arrived I got my third item(romper)
Lots of great merchandise. I saw many tops and clothes I loved.
Husband ordered several items having checked with me on sizes. I was doubtful because too good to be true... almost everything too small
I know my size and your sizes are far smaller than stated
Very disappointed with my order. It all went straight into my rubbish bin. Very cheap material. I rarely buy clothes for myself as I don't have much money to spend on myself being a recently separated mother of 3. So very disappointed I must say.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it