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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I placed an order on February 26,2021. I received a message that one item out of the four items I ordered was shipped. However, as of today ( March 26,2021), I have not received anything. And the other three items have not been shipped either.
Took a little while to get delivered, but it looks exactly how it looks online. Fits perfectly. Great material. Awesome price.
They do have nice thing on this site but they give you a hard time to return. Do not leave things in your cart. They will cash them out with your card on file and mail to you. Be carefull! Very slick people and they also own Boutique Feel
Love it. Was worried about it since it took forever to come in the mail. It fits perfectly.
Still missing one item. Button missing on one shirt and dirt spot on shirt. Neck opening very tight.
I've had good experiences shopping with Chicme. I do like how they updated me on a delay with one of my items and they gave me a $5 coupon.
No issues - one item shipped quickly. The other item was out of stock and is still in the process of being shipped/delivered
Y order was broken up into 5 orders. After a mo th, I am still waiting to receive three of my orders. The packaging is clearly what your paying for as the clothes all fit cheap and they use cheap material. Some items I received did NOT look as advertised at all. The wigs ALL came with a white rubber/plastic piece sewn into the front closure that you can not remove! I wouldn't be disappointed if the items were as cheap as Shein but I paid for 30 dollars jeans and spent over 300 dollars and now stuck trying to figure out how to send this crap back! Waste of time and money!
Delivery was too slow and I only received two items out of 4 ordered. And it was too small more like an oversized shirt rather than a dress. Thin and see through.
Ordering process went well. Sizing fit as expected. Gold strap was unexpectedly a tie.
I liked my products overall, but was disappointed that the smallest size still fit as though it was a large.
An extra large in China's different from morning America An extra large in China's different from morning America
Missing an item, one shirt was to small, one was an x size? All over the place with how I feel about this company. No return label with my order?
Great styles and choices to choose from at reasonable prices
Overall the service was ok. Some aspects were good like they changed the size for me before it shipped after I emailed them. However, the pants sizes are smaller than expected and it took longer to arrive so now it's going to be hard for me to find a replacement outfit
I paid extra do you have a dress sent to me and it only came two days sooner than the first one I ordered you should have it in writing due to Covid shipment will be delayed is nowhere in your writing that shipment would be so delayed. To be honest I should be reimbursed for the rushed shipment. I do however love the one dress.
I don't know I want to see how fast my stuff come to.
I don't know I want to see how fast my stuff come to.
The actuql shirtcsent not only had ruffles down the front, but ALSO down both long sleeves! This was NOT visible in photos of the shirt on the model. This changes the whole style of it from casually elegant to ruffly nonsense.
At least ONE of the photos of the blouse SHOULD have shown ALL the ruffles. I'm thinking of cutting the sleeve ruffles off or maybe that wont work. What a shame.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it