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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Like on Facebook but once I received them not the material is not what the picture looks like.
Lovely website and dresses. Overall great from the website to the items received. Will definitely shop again soon.
I receive two skirts but missing shirt which was ordered earlier says still processing
I had a mediocre experience. All of my clothing items except one had shipping delays. It was a bummer because the items were really cute. Customer service did handle my refund quickly. Shipping was as expected. Not a bad experience I just wish I could have had the items I wanted.
Solo recibí 1 de los 3 artículos que compré. Me notificaron que 2 de los que compré no están en existencia.
Overall I'm not happy with my purchase. I was only able to utilize 1 item that I purchased
It's easy and simple, lot of choices to choose and the site is easy to purchase.
Quick shipping and great quality love them, get compliments
First time shopper
The product was not what I expected
They are soft and comfortable
They don't lift my butt
The product was good but the delivery time was too long
Well I ordered 4 items, I received 3 only
They fit much bigger than the actual size
And the fabrics very cheAp
I won't be wearing any of them, don't fit right
A total waste of money
Still waiting on half my order and the stuff that did come took forever
Ordered five things from this site on march 1st havent received all my items yet they are being delivered in three packages why i dont know one item was out of stock which i dont understand why it is still advertised still waiting for it to be stocked so that they can ship it to me another item im still waiting on shipment info received three items all ran small i needed these items for my vacation on the 31st of march its the 29th and haven't got all my things will never order off line again will stick with amazon
The dress came the day of the wedding and I was already gone and it looked nothing like it did on the site
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it