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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Hesitated on ordering from chicme because I didn't know if they were legit but I am glad my order came in.
I waited weeks for an item that was poorly made and useless for women with curves.
Not good quality, not the right size
Difficult returns
Ad to contact customer aerobics a few times to chase my order
Medium size came up as 8/10 UK size I would say... this wasn't clear when I ordered it. Due the nature of how this product is close fitting this should have been advertised better
All but one of my order was out of stock so I requested a refund rather than wait any longer. A refund was given straight away. The one shirt I did get took quite a while to arrive
Fine overall but won't be purchasing again. Item arrived in good time
NOTHING looks like the pictures, my black dress that I ordered Only came with string on the right side of the dress the entire left side is completely falling apart, never received one of the items I even Ordered. IM HIGHLY DISAPPOINTED! If I could Rate a 0 I would! I am A licensed cosmetologist who loves to put my clients on to my fashion & ID NEVER RECOMMEND THIS SITE!
Order arrived after one month and looks nothing like the picture. Waste of time and money.
The shipping came quicker than I expected, so that was great. The sneakers themselves were pretty nice, but there were a few scratches and markings. They were pretty pricey, considering they weren't in the best shape. I would t purchase another pair, only because I wouldn't be sure of getting my money's worth. Regardless, they're still decent enough to wear
Quick and easy to order, quick delivery. Good price and good quality
I did not receive one of the items, but you are asking me to rate it... that is less than good.
Secondarily: can you please stop photoshopping your models into weird inhuman shapes?
I want to see what your products will actually look like on a real human body.
Took too long to arrive. Disappointed with blouse. Black bra set was fine.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it